Some careers shine brighter than others.
- Prove leadership for A&CS team globally and ensuring the expected outcomes, including costs and headcount efficiencies.
- Manage the team to maintain & support the API service, also continually improve its resilience and quality.
- Create and evolve the organization of the team.
- Drive performance for the team and hold them accountable for delivery.
- Make hiring plans and hiring decisions.
- Provide frequent feedback and coaching of the team.
- Provide a diverse, equitable and inclusive environment for your team to execute on its priorities.
- Communicate at all levels from senior leaders to individual contributors, including technical and non-technical audiences.
- Adapt the teams plans and goals to support the business strategy.
- Own the team’s output, taking responsibility for their performance.
- Resource and Talent Management
- Vendor Management – Third Party Management
- Supporting the team in their journey through line management, training and career development
To be successful in this role, you should meet the following requirements
- Strong interpersonal skills – ability to influence, lead and drive teams to deliver
- Demonstrate good judgement and a high level of communication skills to achieve effective stakeholder management
- Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group.
- Ability to lead and motivate teams to effectively transform and embed cultural change
- Respectful of different cultures, working with colleagues from across all the globe
- Excellent people management skills
- Establish successful partnerships with key stakeholders such as product managers, value stream leads, business owners
Candidate User Guide - https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=6bd437061be61c10e9b1553a2d4bcb07