HSBC Group

Business: CIB EXITS
Open positions:1
Role Title: AVP, CLM Operations - Wholesale Exits GSC’s
Global Career Band: 5
Location (Country / City ): Inda- Hyderabad/Bangalore
Recruiter Name : Vishal Singh
Why join us? 

• If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
  HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of AVP, CLM Operations, Wholesale Exits.
  Role Purpose: 
• To assist the CSEM function to improve and maintain the day to day running of UK Client Selection Secretariat and ensure the efficient decisioning and execution of the decisions around client exits.
  The Opportunity: 
  Background
• Part of HSBC’s response to resolve the issues that are now in the public domain within the Global Standards programme. The success of this programme of change is critical to HSBC relationships with regulators globally and therefore is one of the highest profile programmes with sponsorship up to HSBC Group Board Level. 
• In order to support this, there has to be a consistent approach to client selection globally, from both a commercial and financial crime risk view, to ensure we only on-board or remediate client entities that meet agreed risk and reward criteria. This will be delivered through the Client Selection workstream.
• One of the key requirements of the Client Selection workstream is to deliver a global client exit policy and process which can be implemented in a sustainable and consistent global manner across all of HSBC.  This process enables timely and auditable decisioning that can effectively and efficiently manage global risk and commercial exits and needs clear governance including ownership of decisioning and controlled appeals, monitoring and escalation.
• Governance Structure and the Client Selection Secretariats
• An integral part of the Client Selection framework is appropriate governance at country, regional, global and group level, delivered through Client Selection Committees which will ensure decisions are taken around exiting client relationships.
• The Client Selection Secretariats (regional and in country) will coordinate this process and are responsible for receiving exit requests from across Commercial Banking, creating exit cases, compiling the relevant information provided by business lines and functions and delivering to the relevant forum for decisioning. Where an exit or restriction is agreed the Client Selection Secretariat will coordinate the internal communication and monitoring of the various business lines and functions who are responsible for closing/ restricting the relationship.  
• Manager – Exit management risk - Wholesale BFCR COE
• The role holder will work with CSEM Leads in GSC to assist the UK CMB Head of CSEM in facilitating the decisions around client exits at the country level. They will also assist with liaising with the Head of Client Selection on a regular basis. In doing so the role holder will assist with supporting key stakeholders across the UK CMB including Commercial Banking, Compliance, Product Representatives, SFR, BIU and Representatives from other business lines) to ensure that the quality of the triggers submitted.
• The role holder will also be responsible for maintaining an accurate record of all cases presented to CSEM, logging completed cases as well as cases that require further information or actions before a decision can be made
  What you’ll do: 
• Supporting the CSEM validation of Triggers including communicating with Trigger submitters, who may be from a variety of sources (e.g. Relationship Managers, Business Banking Analysts, FCC etc.).
• Review of information submitted on the UCM-CS system to ensure this meets validated Trigger requirements.
• Assist with the preparation of cases for decisioning (presentation to the Committee) by liaising between front line & Secretariat. This will involve understanding stakeholder opinions across multiple businesses, functions and time zones, supported by a governance framework to support
• client decisions at country level.
• Assisting with the oversight across all stages of the exit management process and identifying potential areas to improve the process.
  Support the CSEM effort to ensure the exit process is timely, orderly and structured such that the bank is safeguarded against potential reputational, operational, regulatory or legal risk.
• Assisting in providing details for timely and accurate Management Information.
• Aspire to execute role with a degree of autonomy while being mindful of when to seek support from senior colleagues and approval where appropriate.
  Management of Risk (Operational Risk / FIM requirements)
• Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations. 

Observation of Internal Controls (Compliance Policy / FIM requirements)

• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

What you will need to succeed in the role: 

• The role holder will have experience of financial services including an understanding of managing financial crime risk and commercial client relationships.
• They will have experience in support roles involving client relationships and/ or client risk and/ or AML/ KYC type roles.
• The role requires an individual who is assertive, principled & pragmatic.
  The candidate must have:
• Good understanding of all types of financial crime risk.
• Familiarity with most financial services products (Global Markets, Payments & Cash Management, Securities Services, Trade and Lending).
• An understanding of the interaction between business relationships and managing risk effectively.
• Good interpersonal skills and be able to build relationships across business areas.
• Ability to remain effective under pressure.
• Know when to escalate concerns and decisions where appropriate.
• They must always act on and enforce the highest possible standard and principles across HSBC
  What additional skills will be good to have? 
• Excellent communication skills (E)
• Excellent prioritization, planning and organization skills (E)
• Ability to learn very quickly and transfer knowledge appropriately (E)
• Ability to derive insight from large amounts of data from diverse sources. (D)
• Decision making based on experience, judgment, and process knowledge (E)
  Link to Candidate User Guide:
  https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a
  (Or)
  Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
  You’ll achieve more at HSBC 
  HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 
  Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
  ***Issued By HSBC Electronic Data Processing (India) Private LTD***