HSBC Group

GCB 6

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Wealth and Personal Banking (WPB) Hong Kong helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. We have four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, International Proposition.

Principal Responsibilities

In this role you will

• Drive the effective roll out of new business initiatives such as marketing campaign, cross border collaboration, ensuring all initiatives and execution are in full compliance with Legal and Regulatory requirements
• Improve NRC customer experience through revamp of customer engagement journeys through process improvement, service enhancements, digitization and automation initiatives
• Achieve COP and FRP target by delivering all strategic CLCM initiatives according to plan with strong customer centricity at heart
• Liaise and work in collaboration with various key stakeholders including Propositions, Marketing, Risk, Legal and Compliance, Expat team, and other corridor representatives to ensure business growth is delivered in line with the Group strategic direction
• Conduct comprehensive competitor landscape and deep understand NRC customer need through customer survey or interview
• Collaborate with marketing team to build thought leadership for NRC customers

To be successful you will need

• Experience in retail banking with experience in the financial or banking sector
• University degree or relevant post graduate qualification
• Strong business acumen with advanced strategic planning and project management skills and a hands-on approach to drive improvement and resolve problems
• Experience in addressing the needs of internationally mobile high net worth clients (includes non-resident Chinese and expats) and their banking and wealth needs preferred
• Strong interpersonal and communication skills to engage stakeholders across businesses and functions with ability to influence senior teams
• Prior experience working with or in foreign markets advantageous
• Language skills preferred: English and Chinese (Mandarin)

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.