HSBC Group

Open positions: 3

Global Career Band: 6IC

Why join us? 

The Business Risk and Resilience (BRR) Utility plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.

The BRR Utility team achieves this by providing Non-financial risk and control expertise, conducting high quality reviews of the bank's control environment, leading risk and control projects and initiatives, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

The Opportunity:  

This role is a GCB6 position within the Global WPB BRR Utility team, supporting the Operational Resilience (OR) programme across various markets. The Assistant Manager will play a key role in ensuring the delivery of Operational Resilience activities in alignment with regulatory requirements, Group guidelines, and business priorities. This position requires building strong relationships and fostering collaboration with key stakeholders, including businesses, operations, IT, Third Party, Business Continuity, and Incident Management teams. The role will provide essential support to the Manager, Operational Resilience Utility, in maintaining the programme's effectiveness and compliance.    

What you’ll do:     

• As the Assistant Manager, Operational Resilience Utility, you will support the Hong Kong HSBC WPB Business Service Owners (BSO) and Critical Operation (CO) Leads in the execution of the OR Programme. You will act as a key point of coordination among stakeholders and assist in the preparation and maintenance of OR artefacts for review and approval by BSO and CO Leads. 
• Support the BSO and CO Lead to refresh the IBS and CO artefacts on annual cycle or by trigger events (e.g. post-incident review, significant business changes, new regulatory requirement etc.);
• Collaborate with key stakeholders (e.g. Process Owner, Third Party Engagement Manger, IT Service Owner, global mapping team) to ensure the IBS/CO artefacts are up-to-date;
• Monitor and track the remediation plan of Business Vulnerabilities and Technology Vulnerabilities;
• Assist in coordinating Scenario Testing the Scenario Testing with BCIM team and key stakeholders;
• Support BSOs and CO Leads in completing their Quarterly Self-assessment and Annual Self-assessment, ensuring sign-off and obtaining risk steward comments;
• Ensure all IBS and CO artefacts are adhere to Operating Instructions and procedures, also to ensure the data quality on ARIS and BSO dashboard is accurate;
• Prepare meeting materials for the BSO Governance Meeting, coordinate inputs from stakeholders, and arrange pre-meetings with Business, IT, and Operations teams for material incidents.
• Address and follow up on queries and challenges from the Second Line of Defence (2LoD) and Third Line of Defence (3LoD). 
• Contribute to the global landscape of Operational Resilience programme activities.

What you will need to succeed in the role:       

• University graduate;
• Possess working experience from a banking/financial institution, familiar with HSBC products and buisness services;
• Experienced in liaising with internal/external business partners;
• Good command of written and spoken English as well as Cantonese;
• Basic knowledge in Non-Financial Risk (NFR).
• Ability to work agile and experience in project management with good deliverables;
• Experience in IT incident management / Third Party management / Business Continuity Management is a plus.

What additional skills will be good to have?     

• Good stakeholder management;
• Good problem solving and communication skills;
• Logical thinking and sound skills in analysis.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)