HSBC Group

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.

Project Management Department, Unsecured Lending and Payment

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.

We are currently seeking a high caliber professional to join our department as Assistant Manager, Project Management.

Principal responsibilities

• Collect, prepare, develop and implement projects in relation to credit card system, User Acceptance Testing environment inclusive

• Provide production system support in relation to credit card production system, reward and campaign management, IT incidents

• Provide consultancy and technical advice to credit card and loans business users

• Work with internal departments, business users, card associations and vendors to ensure the functionalities of project enhancements are in line with business needs

• Review and recommend alternatives on system solutions, as well as to ensure system stability, control and efficiency meet with business and operational expectations

• Last mile verification in application / parameter changes

   

Requirements

• University degree in a related discipline or other relevant qualifications
• Credit card payment or credit card payment related vendor or banking experience is a must
• Minimum of 3 years' experience in system coordination/project management, preferably in credit card and unsecured lending related systems
• Good knowledge of PC application software such as SQL, MS Access and Excel
• Good communication, interpersonal, analytical and problem solving skills
• Ability to work independently and under pressure
• Attention to details
• Proficiency in both English and Chinese
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

When applying, please submit a full resume and attach your appraisal reports for the last two years. For internal applicants with less than twelve months in their current role, Manager’s endorsement is required. Please obtain and enclose the endorsement in the application. If you have been in your current role for more than 12 months but the behaviour gateway was “No” in the most recent performance assessment, you cannot apply any internal job openings.

You’ll achieve more at Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited