HSBC Group

Business:  AM Fund Operations

Open positions:1

Role Title: Assistant Managers Global Operations GSC’s

Global Career Band: 7

Location (Country / City ): India/Bangalore

Recruiter Name : Kanupriya Mishra

Why join us?

• HSBC Asset Management group has a strong heritage and has been in financial markets for 150+ years. Our business is diverse including distribution, fund management and investment management, covering asset classes including fixed income, equities and alternatives. The Global Service Center (GSC) in Bangalore has served as a global offshoring hub for various businesses of HSBC, including the Asset Management group (AM), and currently enjoys the distinction of being the only offshore service center for the AM business. AM Fund Operations plays a key role in servicing a range of conventional and alternative funds worldwide and managing our growing business.

The Opportunity:

• Work with stakeholders across management companies (mancos) in UK, Luxembourg, Guernsey, France, Hong Kong, Singapore and US.
• Provide support and oversight for activities including third-party oversight, fund admin services and transfer agency as a consistent global operating model is deployed.
• Work with onshore teams incl legal, compliance, risk, CCO and operations to ensure that the fund ranges comply with regulatory requirements, due diligence policies and internal rules and procedures.
• Support the transition of activities from onshore to offshore and setting up new activities and assurance processes offshore.
• Ongoing operational activities to service the funds and manage day to day operational delivery via the service providers.
• Demonstrate willingness to run with the activities and focus on streamlining the processes and ensure there is consistency in activities performed for all the mancos.
• Expected to be fungible and interested in learning activities across the global fund ranges.

What you’ll do:

The successful candidate will be responsible for the following –

Assist in the following area:

• Daily oversight of fund operations/services including activities delegated to service providers.
• Administration, investigation and resolution of daily Transfer Agent, Administrator and Custodian queries as well as managing queries from the Mancos and onshore teams
• Work closely with TA, Administrator and Custodian to ensure timely and accurate processing and settlement of transactions in accordance with the Service Level Agreements.
• Review fund operating expenses, third party invoices and investor rebates and ensure timely and accurate processing.
• Assist in developing measures to align Manco services to meet future client, regulatory and business needs.
• Assist in implementation of operational best practices and HSBC Global Standards.
• Report to management on service level achievements and key performance indicators on a routine basis including input into monthly and quarterly reports to Management forums as necessary.
• Develop and improve appropriate key controls for each process within the framework of procedures.
• Develop and maintain governance oversight over all operational aspects of fund administration.;
• Assist in monitoring of service providers and maintain a robust vendor management program.
• Have a risk management mind-set - monitor and enhance the controls of delegated and outsourced service provider activities – be involved in client service level reviews, setting up/monitoring KPI/SLAs, reporting on incident review.
• Assist Mancos and regulated staff in their responsibility for complying with all relevant regulations, HSBC Group policies and other regulatory requirements in relation to oversight obligations.
• Assist with due diligence reviews of outsourced service providers in compliance with:
• Regulatory outsourcing guidance requirements and HSBC Outsourcing and Vendor Management Policy.
• The terms of services agreements.
• To review, maintain and update procedures to ensure they reflect current practices in line with HSBC Policy and Standards.
• To take responsibility for the collection and onward reporting of reports and management information from service providers, including following up on action points as required.
• Manage, in conjunction with Line Manager, operational changes to product features, including project definition and management.

What you will need to succeed in the role: 

• Ideal candidate would have strong understanding of asset management business and prior experience in providing services to manage funds.
• Strong communication skills (verbal and written).
• Experience in co-ordinating activities with Mancos / Fund boards and hands-on experience in managing rebates, distributor fees, third-party service providers, cost etc.
• Minimum of 2 years’ experience in the asset management industry.

What additional skills will be good to have?

• Strong technical knowledge about various products and strategies.
• Experience working in different functions to support funds administration.
• Knowledge of different asset classes (equities, fixed income, alternatives).
• Global stakeholder management experience and analytical thinking.
• CA/CFA/ACCA certification would be beneficial.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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