HSBC Group

Open positions: 1

Global Career Band: 5IC

Why join us? 

The role is part of HASE Data & Analytics team in Guangzhou and is responsible for the management of customer information and provision of analytical deliverables for customer and banking initiatives.

The Opportunity:  

The suitable candidate should be a self-driven person and a leader by nature in taking full ownership of the deliverables. One should be technically profound and fully loaded with business acumen and communication skills. One will work hands-on with the Enterprise Data Warehouse and Cloud environment for data and analysis process, and are required to deliver the results in a logical and ethical way to the stakeholders.

What you’ll do:     

• Design, formulate, and implement relevant analytics deliverables for customer relationship management and MI/BI with business insight, and convert analytical findings/solutions that will lead to achieve business goals (revenue growth, anti-attrition, and increasing customer engagement, etc.). During the process, closely collaborate with relevant teams/parties to obtain the supports required for these tasks.
• Ensure the effective implementation of Campaign and MI end-to-end process with zero-tolerance of error and identify opportunity for continual improvement.
• Manage the timely delivery of output, and effectively communicate with all stakeholders.
• Open-minded, be ready to be challenged in dynamic environment.
• Possess leadership skills prepare a data analyst to complete decision-making and problem-solving tasks.

What you will need to succeed in the role:       

• University degree in Business Administration, Computer Science, Mathematics, Statistics or other related discipline with minimum 8 years' working experience on data analytics.
• With solid experience of project management, campaign leads / event triggers deployment, MI reporting, customer data analysis to drive omni-channel customer life cycle management.
• Experience in batch/real-time lead generation and decisioning, enterprise solution is preferred.
• Strong knowledge on languages such as SAS, SQL, Python and R etc. for data analytics. VBA and other BI tools for MI/visualization is a plus.

What additional skills will be good to have?     

• Self-Motivated, positive, passionate and willingness of continue learning.
• Effective communication, interpersonal, problem solving, presentation, and team management skills.      

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0171483&sys_kb_id=4c793c401b7a1c509e15553a2d4bcb35  

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)