HSBC Group

Business: CIB - Global Banking Tech

Open Positions: 1

Recruiter Name: Amber ZHU

Location: GZ

Why join us?

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We, FEM’s mission is to provide HSBC customers with market differentiating services, and frontline teams with both: enhanced simplified tooling and sophisticated data intelligence. We are at the forefront of designing and implementing the ‘Future of the Front Line’.

The Opportunity:

This role is principally an Agile ScrumMaster role with business analysis responsibilities to manage and ex-ecute analysis activity for one or more projects.

What you’ll do:

• Ownership of SCRUM & LEAN ceremony and techniques across the team engineering teams e.g. sprint planning, daily scrums etc
• Support the Business Programme Manager (BPM), IT Project Managers and Product Owners to evolve resilience roadmap, creation of requirements / user stories and managing the backlog
• Investigate, classify and analyse operational risk associated with IT systems
• Translate business risk appetite/posture into functional and non-functional requirements/stories
• Create analysis of customer journeys, product functionality and business process
• Work closely with developers, testers, support staff and architects and a variety of end users to en-sure technical and operational compatibility and quality for agreed solutions
• Experience of analysing complex infrastructure upgrades affecting multiple countries, products, customers and applications, usually including comprehensive regression and non-functional testing
• Experience of working with a virtual team made up of stakeholders and IT colleagues from multiple disciplines, geographies and timezones

Experience

• 5+ years IT project management / SCRUM experience
• 5+ years business analysis experience within Financial Services, Software, Telecoms or Energy sectors
• Understanding of Agile metrics and reporting like Release burn downs, Sprint Burn downs, Velocity, User story mapping, Story point sizing and ranking according to value based priorities.
• Proven experience of working in large, complex programmes across multiple streams and geographies
• Strong leadership, communication and interpersonal skills
• Understanding and implementation of key agile artefacts

Qualifications

• Degree educated
• Business Analysis (ISEB, Agile)
• Service Management (ITIL, DevOps)

Skills & Competencies

• Sprint Planning
• Daily Scrums
• Maintaining Sprint and Product backlog.
• Retrospectives and arranging show-n-tell demos.
• Release planning in coordination with other Agile teams
• Ensuring in-sprint testing is completed in a timely manner
• Complex Business and IT systems analysis
• Non-functional requirements gathering and analysis
• Operational risk assessment
• Technical document writing
• Business case development
• Strong team player, volunteer
• Self-motivated, enthusiastic and fast learner
• Appetite and desire to initiate change and execute strategy
• Cultivates a collaborative and cooperative attitude
• An appreciation and respect for local cultures, and ability to both influence and work effectively with them
• Excellent communication and interpersonal skills (written and spoken)
• Comfortable with both detailed reporting and executive communications
• Excellent organisational skills - able to efficiently manage multiple workstreams when working under pressure
• Microsoft Office skills essential – particularly Outlook, Excel, Word and Powerpoint

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***