Job description
  • Manage the end-to-end client management process by providing a positive and professional onboarding/client experience for customers

  • Plan, lead, and deliver domestic and regional Cash Management solutions for customers (covering account, liquidity and transactional management and Electronic Banking implementations)

  • Actively engage with colleagues across HSBC to ensure that all customer’s needs are met at the first point of contact

  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

  • Actively seek ongoing improvements of implementation process to maximize returns from both domestic and regional cash management implementations

  • Support overseas GPS Implementation teams for regional deals

  • Participate in deal teams (for large and key RFPs) to assist Sales to close deals with key customers

  • Ensure an effective Operational Risk Management process is in place to reduce the level of operational risk losses and to protect HSBC Thailand from foreseeable future losses

Requisitos
  • Master/ bachelor’s degree in any related fields.

  • Good knowledge of banking operations and workflows especially in Cash Management areas.

  • Ability to understand high level technical concepts and willingness to understand how things work

  • Good communication, interpersonal and negotiation skills

  • Strong organization, communication, analytical and negotiation skills

  • Ability to understand customer’s requirements and provide the proper solutions.

  • PC literate including knowledge of Microsoft Office

  • Knowledge of ERP such as SAP, Oracle is a plus

Nombre del recruiter
Natmongkol Musikanandana
Email del recruiter
natmongkol.musikanandana@hsbc.co.th