ID del contrato
CIB ICG Sr. Relationship Manager role based in Turkiye within the Institutional Clients Group (ICG). The person in this role will have a Global Relationship Banker (GRB) responsibility covering ICG clients based in Turkiye with primary responsibility for the convergence across multiple sectors including Banks, NBFIs, Liquid & Illiquid Investors and Public Sector as required. This is a RM role and as such they are expected to interact extensively with clients while partnering with product and Risk partner and the broader Group to drive business forward.
Relationship Management
• The role is client and market facing. As such it requires the role holder to be recognised as an industry expert who provides valuable market and sector-related insight to both internal and external stakeholders.
• Proactively develop an understanding of the clients’ business needs and identify solutions in response to the challenges that they face.
• Drive customer satisfaction and cost containment where applicable, whilst meeting the Group conduct outcomes.
• Have a high awareness of the sector and competitor activity and share with teams and stakeholders accordingly.
Collaboration
• Work collaboratively with internal Product teams as well as across other ICG Coverage teams within HSBC Group.
• Understand all products and services and collaborate with key product and business partners (Global Payments, Markets & Treasury, Global Trade Solutions, DCM, ECM, ISV and other product teams in ICG) to meet client needs. Close collaboration with these teams is required to unlock synergies and grow the overall revenues for the Group.
• Demonstrate enterprise-wide mindset
Conduct, Risk Management, Controls, Regulation and Operational Effectiveness
• Accountable for financial and non-financial risk, including credit, operational, financial crime and reputational risk for clients.
• Deliver fair outcomes for our customers and ensure our conduct maintains the orderly and transparent operation of financial markets.
• A core element of the Group strategy is to prevent financial crime (e.g. Anti-Money Laundering and Sanctions Controls). As such the standards and ethos needs to be embedded.
• Manage risk within the Firm’s appetite and manage appropriate risk and control as required for clients in collaboration with the second and third line of defence.
• Ensure strong risk assessment, the required credit quality and requisite returns on risk.
Postulación
• Experienced producer with a track record of success as a RM
• Strong understanding of macro-trends and latest industry developments within the sector, to proactively identify solutions, solve client problems and ensure HSBC remains competitive in the market.
• Be able to build long-term trust-based relationship with internal and external stakeholders
• Be able to navigate complex internal stakeholder networks (including Credit, Product, CCM, Legal, Senior Management)
• Be able to understand and articulate complex financial and regulatory topics clearly and concisely
• Be able to handle difficult conversations with clients professionally
• Needs to be multitasking, to manage multiple stakeholders, client portfolios, product requests and internal approval processes simultaneously
• Should be able to operate effectively and under pressure during volatilities, regulatory changes, and/or time sensitive transactions
• Should have strong analytical and structured thinking skills to be able to break down complex situations
• Should be able to facilitate coordination of processes and stakeholders across multiple sites
Nombre del recruiter
Elif Alıca
Email del recruiter
elifalica@hsbc.com.tr