HSBC Group

Open positions: 1

Global Career Band: 5IC

Why join us? 

International Wealth and Personal Banking is a global business that brings together management responsibility for Private Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.         

The Opportunity:  

The Client Lifecycle Management (CLM) team sits in the first line of defense and evaluates the quality of the client information gather and consolidated for the client onboarding, customer due diligence (CDD) and KYC for private banking and High net-worth clients.  Our objective is to centralizing key FCC knowledge in one team to better support the front office with consistency and quality of client data, at the onboarding and throughout the client lifecycle. 

The CLM Specialist role will proactively engage with their designated RM/CSE team, providing advice and support throughout the customer pre-on boarding, on boarding and periodic reviews process with regards to CDD policy implementation.

What you’ll do:     

• To guide the RM’s/CSE’s/RO’s in identifying and documenting the information required to satisfy the Bank’s KYC due diligence policies and processes.
• Executes and reviews negative media alerts, and performs sanction & PEP screening.
• Check/identifies for discrepancies between the information held in the customer’s documentation and profile on the system.
• Reviews and validated the quality of the due diligence and Know Your Customer (KYC) information on the bank’s customers, in line with HSBC policies at on boarding and periodic reviews.
• Work with the CDD Advisor when additional guidance on CDD policy is required.
• Driving sustainable growth. Identifies and acts on opportunities to improve efficiency in the workflow.
• Makes considered decisions with factual and coherent recommendations, benefits and implications.
• Keeps colleagues and stakeholders informed, and takes accountability for following through on outstanding issues raised within the CLM team to ensure prompt and efficient delivery of service.
• Plans and prioritize their own and/or others work, to ensure alignment with business needs and efficient use of resources.
• Takes responsibility for completing assigned tasks to a high quality standard
• Daily discretion within assigned authority.

What you will need to succeed in the role:       

• Strong working knowledge of AML, regulatory compliance and controls within the banking and financial services industry.
• Understands the connection between the financial services industry, the regulatory environment and their business function, and assists in passing on their practical knowledge to their colleagues
• Strong teamwork initiative.
• Good research and communication skills.
• Ability to work professionally with all levels of staff and management.
• Strong familiarity with Microsoft Word, Microsoft Excel, and Internet Explorer.
• Strong English fluency and written skills.
• Minimum of a B.A. degree or relevant work experience.
• Additional languages welcomed.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)