HSBC Group

Why join us?

KYC Ops (headed up by Rekha Gomes) sits within Group Operations, reporting into Sonali Goel. The objective of KYC Ops, GBM is to provide Global Banking & Markets and top tier CMB clients with a globally consistent, and best in class KYC process, in over 80 countries. It ensures that KYC profiles are prepared in accordance with Group and Regulatory Policy, obtaining documents as required from the client/ relationship manager, undertake all the necessary due diligence checks and ensure appropriate escalation is followed according to Policy.

The KYCS Service function has onshore hubs in New York, London, Dubai, Paris and Hong Kong and supporting GSC centres in India, Philippines, China, Poland and Mexico. KYC Operations is responsible for providing centralized KYC production, validation of clients in support of both client on-boarding and periodic maintenance of client information. It has been tasked with creating a KYC utility service to provide a consistent approach for KYC across the 87 countries of the Group for Global Banking and Markets clients, CMB and RBWM as part of the overall Global Standards Project. The organization is expected to go through a transformation for the next 5 years where new policies, processes and technologies will be implemented. Throughout this time, the organization will need a dedicated, senior process manager that will drive organization’s continuous improvement activities.

The Opportunity: 

The role encompasses a number of tasks involving KYC analysis across multiple business lines, training the team on KYC and regulatory environment, ensuring AML Regulations, policies/procedures are maintained and adhered, 

Monitoring and reporting performance to the management based on agreed timescales.

This role also involves liaising with the business partners as well as colleagues and senior onshore partners thus ensuring timely resolution of queries

What you’ll do: 

• Responsible for meeting customer expectations and PLA standards for the overall team.
• Lead and motivate a team in a challenging environment and assist the team in facilitating greater efficiency and timely production of high quality KYC profiles
• Interfacing with Client Liaison Group, Compliance, Front Office and Relationship Managers where applicable especially on matters that involve escalation of pending and ageing profiles.
• Provide adequate training from a client due diligence perspective and develop a team of global KYC professionals.
• Assist the team in comprehending complex ownership structures.
• Act as a KYC knowledge center to the team and ability to resolve queries pertaining to high risk KYC profiles.
• Interpret regulatory/policy changes and communicate their implications to the team. Ability to establish action points arising out of the same and incorporate the impact within laid down procedures.
• Keeping abreast of developments within the financial regulatory environment and proactively educate the team on the same.
• Work in tandem with the Quality Control team to ensure overall high quality profiles emanating from the team and address quality issues to meet the established performance standards.
• Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management.

What you will need to succeed in the role:

• Excellent understanding of KYC, financial regulatory environment and AML risk implications (E).
• Thorough understanding of Wholesale – KYC line of Business and structures and client types (E).
• Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s etc (D).
• Proven skill sets in analyzing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds (D).
• Sound knowledge of financial regulatory requirements (D).
• Ability to interpret complex changes in regulatory guidelines and assess impact (D).
• Excellent communication skills (E).
• Team player and ability to manage people and performance (E).
• Ability to handle crisis situations and take appropriate / timely decisions (E).
• French language proficiency of Level-C/Above - Business Level French proficiency in in written, comprehension and spoken skill. (E)
• knowledge of the current CLM global transformation projects
• Ability to work well under pressure with high degree of accuracy (E).                     
• Good understanding of MS office and proven skills on banking platforms (D).
• Self-driven (E).

What additional skills will be good to have?

Flexibility to work in different shift timings

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***