HSBC Group

Business: WPB CTO

Open Positions: 1

Recruiter Name:  Season Y Y Mo

Location: GZ

Why join us?

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The most exciting digital revolution in HSBC’s history is happening right now. The global digital solutions we are creating will influence the banking behaviour of over 37 million customers worldwide. Such an exciting journey comes with a truly unique career opportunity: working alongside a growing team of experts from world-leading technology companies to embed digital into the heart of the bank.

Our Digital teams are an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Poland and Mexico.

The Opportunity:

This role sits within the Engineer Foundation Platform team.  This function is driving innovation across the bank through the use of Amazon Web Services (AWS).  The Cloud Platforms team is responsible for the design, implementation and ongoing operational support of Cloud services for the HSBC Wealth and Personal Banking business. 

As one of the Cloud Engineers you will work within a pod to drive excellence across a variety of different products that consists of large global distributed k8s platform that hosts APIs, applications, Events, a scanning container solution as well as other fantastic services. These are the foundations that allow thousands of developers to implement a large range of business applications. Automation is at the heart of everything we do. You will help drive best practices and will have the opportunity to be creative and work with other great likeminded people.

What you’ll do:

• Designing, delivering and operating centralised cloud platform solutions to solve common engineering and operational problems, such as monitoring, logging, build, cost optimization etc., as the need arises, to ensure engineering teams are focusing on delivering value.
• Building and managing cloud environments to enable application deployments into test and production.
• Working on a large distributed k8s (EKS) platform which consists of many clusters, nodes, and deployments.
• Create self-service automation to allow ease of adoption for tenants using the platform.
• Building repeatable solutions on AWS using Infrastructure As Code methods (e.g. Terraform and Ansible)
• Ensuring the cloud-hosted solutions are integrated with or consume centrally provided HSBC services.
• Participation in code reviews and approvals; and definition of continuously improving code standards.
• Ensuring cloud infrastructure and services are built and configured in compliance with centrally defined Digital Cloud blueprints, design patterns and standards, reusing approved components as far as possible.
• Building and supporting continuous integration (CI), continuous delivery (CD) and continuous testing processes for cloud infrastructure and services.
• Operational activities to ensure software artefacts and base images are regularly patched
• Development work to support automation of well-understood operational activities in order to minimise error-prone or laborious work.
• Supporting all forms of testing of cloud services: functional, non-functional, performance, security and reliability.  
• Updating support and operational documentation as required
• Remediation as required of any emergent issues within cloud environments.

Cloud Platform Engineering covers a broad range of disciplines, skills and technologies: Linux systems administration, systems architecture, software architecture, networking, AWS technologies and services (especially S3, EC2, VPC and Lambdas), Platform technologies (Kubernetes, Istio, Docker, HELM), application and infrastructure introspection (App Dynamics, CloudWatch, DataDog), Log aggregation and analytics (CloudWatch Insights, Splunk), scripting and automation (Python, bash, json, yaml), Infrastructure as Code (Terraform, Ansible), Software engineering practices (GitHub, Flux, Test Driven Development, Jenkins CI and delivery pipelines), Operations practices. Security underpins all we do.

We don’t expect you to be an expert in all of these areas, but you should have some basic understanding of each of them, and ideally some in-depth knowledge and experience in a few. We’re looking for T-shaped people who can act as SMEs where required.

• Understanding of and experience of working within a DevOps culture
• Infrastructure as a Code concepts and techniques
• Understanding of CI/CD and some exposure to relevant toolsets
• Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools
• Customer/stakeholder focus. Ability to build strong relationships with Cloud Services, cross functional development teams, and local and global IT teams.
• Good leadership and teamwork skills - Works collaboratively with cross-functional ‘pods’ to provide the digital cloud capability/skills required to deliver the service.
• Operational effectiveness - delivers solutions that align to approved design patterns and security standards
• Risk management effectiveness
• Excellent scripting and automation skills in Bash, Python or similar.
• Experience in full automation and configuration management
• Experience with scheduling of Docker containers in a platform like Kubernetes
• Ability to quickly acquire new skills and learn new tools
• Proven AWS experience.
• Demonstrable experience of Linux administration and scripting.
• Understanding of hybrid cloud networking using DirectConnect and VPNs.
• Experience working within an Agile environment delivering software solutions.
• Experience operating in highly regulated industry, e.g. Financial Services
• Experience of supporting microservices at scale in a global organisation, ideally in a public cloud environment.
• Experience with using introspection tools like CloudWatch, DataDog and Splunk to troubleshoot live services, develop and maintain operational dashboards and fine tune alerts.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

 HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***