HSBC Group

The opportunity : Country Head Protective Security

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

Protective Security is part of a newly created Business Risk & Resilience division within the Global Chief Operating Office (GCOO) at HSBC. Protective Security (PS) is responsible for the protection of our people, buildings, and assets. This is achieved by deploying physical & electronic countermeasures to minimise the risk. PS also work closely with internal stakeholders, partner vendors, intelligence agencies and law enforcement to monitor and respond to the changing threat landscape.

As Country Head Protective Security, the job-holder is locally responsible for a range of activities across the discipline of Protective Security requiring considerable expertise.

Working with the wider global and regional Protective Security teams and the local COO, the job holder ensures controls are managed to agreed standards, represents Protective Security to senior and executive management in the market and engages with relevant regulators and law enforcement agencies as required.

Are you interested ? Do you have experience in risk or control management? Do you enjoy to be part of a cohesive team ?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

The role holder is involved in all aspects of the physical security of HSBC buildings, people and assets together with assessing new or emerging threats of a terrorist and political nature.

The job holder is required to work interactively with internal colleagues to reach an acceptable and defensible risk assessment on a variety of issues.

The job holder is able to appoint consultants and suppliers within his limits of financial authority and is responsible for their performance.

The job holder is accountable for the delivery of all projects and services on time and within budget to agreed Global standards.

In this role you will:

• Responsible for local Protective Security management for Switzerland ( base ) Italy & Belgium with assistance from the regional team as required

• Oversee security arrangements including but not limited to country evacuation/invacuation and event planning; and implement recommendations in line with Group standards and industry best practice.

• Manage all elements of the travel security programme in line with Group Standards

• Manage the Security Control Room within Switzerland facilitating consolidation to a regional hub at the earliest opportunity embedding the Globally Strategic PSIM ( Protective Security Information Management ) System.

• Manage the deployment of Close Protection security officers when the need arises based on a comprehensive understanding of the prevailing risks

• Ensure first line response is in place for all incidents involving Protective Security related criminal actions. For significant PS incidents, or where assistance is required, escalate to regional Protective Security management, engaging locally as required to ensure procedures are followed

• Collaborate with stakeholders and the aligned IT Protective Security team to ensure that the physical security elements of any new build or refurbishment project are clearly embedded in any requirements. Source assistance from the regional team as required. Manage the PS Capex requirements.

• Embrace new technology, processes, systems or ways of working that enable better management of risk

• Create a robust security awareness culture within the Market

• Deliver upon the Protective Security Global Strategy ensuring this is followed with any installations or replacement of technology.

• Oversee, Plan and Manage events within Local Market

• Lead on Maintenance projects for acocuntable Markets which also ensuring maximum efficiency and availability of CCTV, Access Control and Intruder detection.

• Manage all recertification tasks for access control ensuring no unauthorised access for any colleague, visitor or contractor.

• Lead on Safety and Security training for all colleagues within acocuntable markets

• Experience in risk or control management

• Good knowledge of the retail business including operational security practices (Market relevant)

• Good knowledge of the core Protective Security disciplines

• An understanding of law enforcement techniques and procedures

• Ability to make decisions including when under pressure and to tight deadlines

• Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels

• Ability to balance multiple competing demands to find the best solutions

• Innovative thinking

• Understanding of Protective Security priorities and an ability to translate to local direction

• High ethical standards

• Fluency in local language and English a pre-requisite

•  Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefit

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.

• You can work your way and will have a say in when, where and how you and your team flexibly work together.

Our benefits will give you financial security, and can include:

• Health & meal allowance, public transport or (e-)bike allowance

Our family-focused benefits can help you to support your loved ones and include:

• Days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "Civil Partnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave & 26 weeks’ maternity leave

• Emergency Childcare with the Red Cross, free of charges for HSBC employees.

• Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave,

• Accident insurance (private coverage) paid by the Employer, attractive Pension Scheme

We’ll give you a huge range of resources that support your mental, physical and social well-being, including:

• Various sports and leisure activities organised by the employees for the employees.

• The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7.

You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices

You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

HSBC has been certified “Top Employer 2025” in Switzerland. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in Switzerland.

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
 
If you have a need that requires accommodations or changes during the recruitment process, please let us know.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers