HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System:   https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=6352&company=hsbcholdin&st=CFDE50D31F091D0F7853FBA01AAC89B6E0426BBC

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.    

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking an experienced individual to join this team in the role of Director, Chief of Staff Office.
The Chief of Staff Office is small team that provide support to the Group Chief Risk & Compliance Officer (GCRCO) The team serve as a key liaison between senior executives, while contributing to the committed outcomes of the function and businesses. 

As Director, Chief of Staff Office you will hold a pivotal role, facilitating decisions, mediate across internal stakeholders, ensuring alignment across senior Risk and Compliance (R&C) stakeholders and OpCo level stakeholders, and enhancing communication channels. 

You will be accountable for group governance, on behalf of the GCRO, and work closely with Corporate Governance and Secretary to ensure an efficient and simplified governance frameworks are in place and operating effectively.

In addition, you will coordinate required briefing notes and presentations for all Regulatory engagement meetings with all UK and Overseas Regulators including central banks (i.e. PRA, FCA, OCC, FRB, BoE, HKMA, MAS, Bank of Malaysia, Industry Conferences) working with relevant SME’s, briefing GCRCO and liaising with regulatory affairs to ensure consistency of messaging across senior executives.

In this role, you will be responsible for, but not limited to: 

•    Act as the trusted advisor: providing governance and support across R&C OpCo-1 and the R&C function
•    Be a gatekeeper between the GCRCO, senior management, employees, and key group stakeholders; ensuring alignment, efficient communication, and seamless execution of priorities. 
•    Manage all Senior Manager Regime-related actions as they relate to the GCRCO’s mandates, including updates and approvals.
•    Support proactive and timely response to new regulatory requirements and expectations.
•    Take accountability for establishing and embedding a structured governance framework, ensuring effective decision making, risk oversight and leadership coordination
•    Be accountable for providing required briefing notes and presentations for all Regulatory engagement meetings with all UK and Overseas Regulators including central banks (i.e. PRA, FCA, OCC, FRB, BoE, HKMA, MAS, Bank of Malaysia, Industry Conferences) working with relevant SME’s, prepping GCRCO and attending as notetaker.
•    Be accountable for ensuring governance structures support regulatory and internal risk management expectations, reinforcing transparency and accountability. 
•    Lead, develop and motivate an effective team, ensuring development activities are a core priority and enable all team members to take reasonable time for learning and developmental activities.

To be successful in this role you should meet the following requirements: 

•    A varied career to date across both risk and business roles with the required subject matter expertise to understand and represent Risk matters to a desired level in briefing materials. 
•    Proven leadership experience and the gravitas and ability to build connections and work collaboratively across boundaries and to provide sound counsel to senior leaders of HSBC.
•    Practical experience of business transformation with global project management experience. 
•    Strong knowledge of global and regional/country regulatory landscape and ability to assess the impact of proposed changes in regulatory rules to the bank.
•    Ability to manage and mitigate operational risk effectively. 
•    Excellent communication, influencing and interpersonal skills with the ability to build and maintain relationships with key players in industry and regulators with aim of influencing policy decisions to protects banks interests.
•    Thorough understanding of advanced risk management techniques
•    Proven leadership skills. 

The base location for this role is London – Hybrid working

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).