HSBC Group

• Plan, set up and coordinate remediation workshops (agenda, pre-reads, attendee management, logistics) across global stakeholders.
• Capture and document workshop outputs: decisions, actions, owners, timelines, and key dependencies.
• Maintain action tracking and workflow management to ensure follow-through, escalation and timely closure.
• Analyse findings (e.g., control gaps, process weaknesses, evidence shortfalls) and summarise them into clear problem statements and recommendations.
• Produce concise written outputs: minutes, outcome summaries, remediation logs, and stakeholder updates.
• Support requirements and deliverables definition where needed (user stories, acceptance criteria, requirements catalogue) to enable implementation.
• Create and maintain artefacts such as stakeholder maps, scope statements, and traceability between findings, actions and outcomes.
• Contribute to process design and continuous improvement activities (as-is/to-be mapping, simplification, standardisation) where the remediation requires process change.

• Strong Business Analysis capability: structured thinking, clear documentation, and the ability to turn discussion into actionable outputs.
• Experience supporting workshops end-to-end, including coordination, facilitation support, and high-quality capture of outcomes.
• Strong organisation and workflow management skills, with disciplined action tracking and attention to detail.
• Ability to analyse and summarise complex information into simple, decision-ready findings and recommendations.
• Confident communication skills (written and verbal), with the ability to engage stakeholders across functions and geographies.
• Process design / continuous improvement knowledge (as-is/to-be mapping, identifying root causes) is beneficial.
• BCIM and/or TPM knowledge is preferred but not essential; willingness and ability to learn quickly is key.
• Comfortable working in a regulated environment with a strong risk and control mindset, balancing pace with quality.