ID del contrato

Business: Digital Production Services
Open Positions: 1
Role Title: Digital Designer
Global Career Band: 7
Location: Philippines, Quezon City
Recruiter Name: Veronica Suarez


Why join us?

Digital Production Services (DPS), is the bank’s internal digital agency partner with best-in-class focus on Web production, Creative production, MarTech services, Digital messaging and Tactical fast-to-market innovative automated solutions. DPS has been supporting its customers and global businesses and functions for 20 years. Our range of services and high-quality output have long been recognised as value for money and essential to the smooth running of business at HSBC.


The Opportunity:

The Digital Designer is responsible for creating design solutions that have high visual impact; providing a range of design, layout and production services for output in print, web, video, interactive and presentation materials. All design output should meet project requirements; adhering to content and design guidelines. From strategic creative briefs, the Digital Designer presents solid creative concepts, excellent design, and skilled execution for all forms of visual assets. Digital Designers will work closely with Creative Leads to deliver excellent service and on-time delivery to DPS service recipients.


What you’ll do:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)
  • Produce work that is in accordance with department guidelines, compliance regulations, policies and procedures regarding content and design by understanding and applying them correctly, reviewing work and collaborating with colleagues, and seeking advice from Creative Leads as necessary
  • Clearly communicate creative recommendations and point of view to both colleagues and business partners
  • Coordinate with the Creative Leads and Account managers in handling projects from beginning through to completion, including managing the project turnaround time and presenting the finished product
  • Ensure high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors
  • Taking ownership by acting as a primary day-to-day contact for business partners on assigned design projects
  • Able to generate and consistently provide innovative and creative ideas, working within corporate guidelines but challenging brief provided and questioning traditional approaches as necessary
  • Build up the team's ability to provide better service by regularly reporting project concerns and suggesting ways to resolve them
  • Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed
  • Coordinates with Creative Leads in handling projects from beginning through to completion, including managing the project turnaround time, presenting the finished product

Postulación

What you will need to succeed in the role: 
  • Post-secondary education – either at the degree level or a relevant professional diploma or certificate
  • 2-5 years of experience in a design agency environment, production house or other similar industry
  • Expert in Adobe design applications (ie Photoshop, Illustrator, After Effects, Premier, etc..)
  • Proficiency in Mac OS, Microsoft Windows and MS Office applications
  • Design production experience:
    • Demonstrate knowledge and application of design principles, design theory and creative process
    • Strong focus on simplicity vs complexity in both communicating and translating briefs into designs
    • Able to generate and consistently provide innovative and creative ideas, working within corporate
    • Possess excellent design skills, understand creative integrity, reinforce brand at every point of contact
  • Extremely client-focused, with positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure
  • Good written and verbal communication and presentation skills
  • Ability to network with other resources and specialists around the business as appropriate
  • Genuine enthusiasm for design and willing to share knowledge and experience, and great design resources, articles and other inspiration with others
  • Strong organizational skills to manage multiple projects simultaneously;
  • A strong design portfolio and/or show reel is required


What additional skills will be good to have? 

  • Video production experience:
    • Working knowledge of video creation process from pre to post production
    • Skilled at storyboarding, templating, editing, and illustration
    • Skilled in motion design and animation
    • Skilled in video editing techniques like splicing, sound balancing, color correction, color grading, trimming, rotoscoping, adding transitions, and applying visual effects to enhance video quality
  • Knowledge of emerging digital experience technologies such as XR, Metaverse and generative AI is an plus
  • User-centric/customer-centric design theory: experience with user research, rapid prototyping, information architecture, user stories and persona writing is a plus
  • Risk management to manage production issues, challenges and risks


You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (Philippines) Inc. ***



Want To Apply?
  • All applicants must have successfully completed their probation period 
  • All applicants must have met the Behaviour Gateway in the last performance appraisal
  • All applicants should have served at least 18 months in their current functional role and department company
  • All applicants should inform their respective line manager of their application 
  • Application form should be submitted via CareerLink along with the current CV 
  • All the completed applications should be submitted via CareerLink by 11:59 PM on the closing date 
  • Have not been previously declined for the same post within the last 3 months on the date of submission of their application 
  • Have not been on ANY form of Corrective Action within the last 6 months from the date of application 

Declaring incorrect information in your application (e.g. incorrect performance and behaviour rating; and corrective action status) is considered a SERIOUS OFFENSE based on the HDPP Employee Handbook:

A. Very Serious Offense

"Sec 1. Any acts of dishonesty, which may provide reasonable grounds for the company to lose trust and confidence to the employee, which includes but not limited to the following:
c) Giving false testimony or falsifying any document, records or information or presenting such falsified document, records or information in any study, research inquiry; padding and deliberate overcharging of expenses; tampering with time records; requesting or allowing any individual to log in/out and actually logging in/out any individual.”


Nombre del recruiter
Veronica Suarez
Email del recruiter
veronica.benz.suarez@hsbc.com.ph