ID del contrato
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Your career opportunity
The Team Coordinator plays a key role in overseeing and supporting the end-to-end screening processes across Payments, Securities, Name Screening, and Negative News Screening. The role combines hands-on case processing with team coordination, reporting, and stakeholder management. Responsibilities include ensuring accurate and timely execution of daily screening activities, supervising escalations, monitoring operational KPIs, and producing reports on performance, quality, and trends. The coordinator supports the manager in workload allocation, coaching of team members, and maintaining process discipline, while also acting as the first point of contact for internal escalations and business partner interactions.
In addition, the role involves contributing to continuous process improvements, supporting system enhancements and UAT, maintaining up-to-date documentation, and promoting a strong compliance and risk culture within the team. The position requires balancing operational effectiveness with regulatory requirements, ensuring seamless collaboration with Compliance, Risk, IT, and business stakeholders, and acting as a bridge between analysts and management to drive efficiency, quality, and stakeholder satisfaction.
Around half of the role involves direct analytical work in screening, while the other half focuses on coordination, reporting, stakeholder engagement, and supporting the manager in process oversight.
What you’ll do
- Balancing hands-on processing with coordination and reporting responsibilities.
- Managing workload peaks while maintaining high quality and compliance standards.
- Aligning team performance with evolving regulatory expectations and internal risk appetite.
- Ensuring consistent stakeholder engagement across multiple business partners.
What you need to have to succeed in this role
- 3–5 years of experience in sanctions screening, or financial crime operations. Professional experience in Banking/Finance/Accounting as an asset
- Fluent English language knowledge and German language as an asset
- Previous experience in coordinating or supervising teams preferred.
- In-depth knowledge of Transaction screening, Name screening, and NNS screening processes. Familiarity with financial crime regulations (OFAC, EU/UN sanctions, FATF guidelines, etc.).
- Strong analytical and problem-solving skills with high attention to detail
- Proficiency in MS Office (Excel, PowerPoint) and screening/monitoring systems. Ability to prepare accurate reports and communicate findings effectively.
- Strong organizational and coordination abilities. Excellent communication skills, both written and verbal.
- Ability to manage competing priorities and work under pressure.nCollaborative mindset with proven stakeholder management experience.
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Language classes
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job Interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nombre del recruiter
Monika Pietranek
Email del recruiter
monika.pietranek@hsbc.com