Job description
Business: GPB Business Services
Open positions:1
Role Title: Global Service Executive GSC’s
Global Career Band: 8
Location (Country / City ): India/Bangalore
Recruiter Name : Chiransha Gupta
Why join us?
Global Private Banking caters to UHNW clients and has full range of services starting from Banking services to Investment services provided within its permit.
The Opportunity:
This role is unique as an associate works with highly demanding skillset to support end to end process for HNW clients under Global Private Banking. A range of activities are performed to service the clients including Banking and Payment, Account Opening/Servicing, Settlements & Corporate Actions.
What you’ll do:
Complete all processing activities assigned as per the SLAs agreed for the Business.
Complete account administration requests as provided in accordance with available DIMs.
Conduct research to resolve discrepancies to satisfaction of all parties and within established procedures and regulatory guidelines.
Create all necessary system entries for securities and cash movements.
Disseminate relevant account details to Front Office Managers in concise, timely fashion when requested.
Prompt and accurate resolution of any reconciliation breaks.
Reply and attend to enquiries/feedback for internal/external clients.
Comply with Policies and Procedures and established guidelines of the FIM and procedures.
Ensure settlement activities comply with all relevant Bank policies, procedures, GSM, FIM and DIM.
Represent the bank in a professional manner whilst following up with various stakeholders.
Ensure all enquiries are handled appropriately within assigned authority levels and escalate other enquiries to appropriate parties.
Provide back up support for other peer groups within the Team.
Assist with special Ad Hoc Reporting and Projects.
Requisitos
What you will need to succeed in the role:
Minimum 2 years of experience in Back Office processing, accounting. (E)
Knowledge and awareness of Asset Servicing (Corporate Actions/Income processing) and/or any other Securities Ops function like Settlements (D)
Good knowledge of Capital Markets and Financial instruments. (E)
Proficiency in one or more platforms – AVALOQ, SFE, TLM, Request Builder/Bloomberg
Considerable flexibility in working varying shifts to support UK/US business hours, when necessary, which will normally be from around 12:30pm – 21:30pm IST (UK business hours) or 5:30 PM - 2:30 AM IST (US Business hours) DST applicable & 6:30 am – 3:30pm (APAC hours).
Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.
What additional skills will be good to have?
Good communication and organizational skills
Good judgement and decision-making skill
Demonstrates a thorough understanding of the bank’s products, operations process, and procedures.
Able to work independently and flexible to meet tight deadline.
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***
Nombre del recruiter
Chiransha Gupta
Email del recruiter
chiransha.gupta@hsbc.co.in