HSBC Group

Some careers have more impact than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of CIB Operational Resilience.

Business/ Department: CTO Infrastructure

Open Positions:1

Role: Head of CIB Operational Resilience

Global Career Band: 3

Recruiter Name: Chakshita Sharma

Location: Pune/ Hyderabad

The Opportunity:

• Operational Resilience is not only core to our regulatory obligations but core to providing the best services for our HSBC customers.  It is a top priority in our HSBC Technology strategy.  This role will be responsible for embedding our operational resilience processes and tooling into our business technology teams to ensure we not only comply with our requirements and controls but also to uplifting our overall company resilience position

• Operational Resilience in Technology requires collaboration across all parts of Technology – from control implementation for operational resilience requirements in CIB HBEU applications, to service chain mapping to resilience vulnerability identification and management.

• This role is responsible for ensuring that CIOs / CTOs have the data and guidance they need to take accountability for operational resilience, including controls, requirements and outcomes in their GBGFs, aligned with the central CTOi Operational Resilience team in Ops Res and Enablement.  Close partnership is also required with Value Streams in the CIB HBEU, as well as 2^nd and third line colleagues

In this role, you will:

• Lead and manage a team of technology professionals globally, driving a focus on regulatory compliance and controls but also improvement on how we support resilience across the bank

• Collaborate with a range of business, technology stakeholders.

• Ensure solutions comply with all relevant regulations, controls policies, and standards across all relevant markets for CIB HBEU, including our UK and HK home markets, US and Americas.

• Build, develop and manage the team of technology professionals, ensuring that they are engaged, motivated, and equipped with the necessary skills and resources to deliver.

• Participate in a range of forums including Ops Res working Groups and Steering Committees, Risk and Control Committees and Forums, CTO Extended Leadership.

• Delivery focused, ensuring RTB and CTB activities are delivered efficiently and on time

To be successful in this role, you should meet the following requirements:

• Broad and comprehensive understanding of resilience risk and techniques to mitigate

• Broad understanding of technology and risk management in a multi layered defence environment across multiple markets

• Management responsibility for multiple teams, through subordinate managers, with accountability for independent budgets.

• Ability to manage a wide range of diverse activities that require complex judgements and solutions based on conceptual thought and strategic vision and analysis.

• Proactivity in developing ideas, continuously searching for improvements in techniques which add value to the business and has full responsibility for implementation.

• Latitude to make decisions within the objectives of HSBC global business / global function overall. Little guidance is available, and role holder is expected to formulate strategy following the objectives of the business.

• Sets strategy for value for unit / region / product / legal entity.

• The role holder must possess a high level of sensitivity to the audience, be able to modify the beliefs and opinions of others and negotiate with significant latitude for the final outcome. 

• The role holder must have technical knowledge of heterogeneous systems and platforms to drive the resiliency outcomes.

Link to Candidate User Guide: 

India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Technology (India) Private LTD***