HSBC Group

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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

HSBC’s International Wealth and Personal Banking (IWPB) are looking for a Head of Collaboration who will be responsible to accelerate the bank's growth agenda by fostering collaboration across Corporate and Investment Banking (CIB), Private Banking, and Employee Banking Solutions (EBS).

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

·         Lead the development and execution of collaborative strategies that enhance the integration of Corporate and Institutional Banking (CIB), Private Banking, Premier, and Employee Banking Solutions, identifying and implementing initiatives that leverage the strengths of each banking segment to drive growth, with a focus on affluent and wealth customer segments.

·         Facilitate seamless integration and communication between different banking segments to ensure a unified approach to customer service and product offerings

·         Oversee performance metrics and develop detailed revenue forecasts for collaborative initiatives, ensuring they meet targets and contribute to the bank's overall objectives.

·         Create strategic plans and forecast that outline how collaborative efforts will contribute to revenue growth, including setting specific targets, timelines, and resource allocation

·         Develop and maintain regular reporting mechanisms to track and analyze the effectiveness of collaboration between Corporate and Institutional Banking (CIB), Private Banking, Premier, and Employee Banking Solutions, providing senior management with reports on revenue impact, successes, challenges, and future opportunities.

·         Oversee the development and maintenance of a content hub that serves as a resource for frontline colleagues, providing them with the latest information, tools, and strategies to enhance customer engagement.

·         Build strong relationships with market business leaders to understand local market dynamics and customer needs and align with IWPB strategy

·         Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal / external auditors and external regulators

To be successful in this role you should meet the following requirements:

·         Strong understanding of Corporate and Institutional Banking (CIB), Private Banking, Premier, and Employee Banking Solutions, services and operations, with the ability to influence senior business leads.

·         Experience in delivering and managing complex cross-border transformation initiatives, driving organizational change and adoption at a global scale.

·         Strong leadership, communication, and presentation skills, with the ability to convey complex information clearly and persuasively to diverse audiences, including senior management.

·         Highly analytical with strong problem-solving skills, capable of using data and insights to drive decision-making, performance tracking, and synthesizing key themes and issues.

·         Innovative and customer-focused mindset, with knowledge of the global external environment, including regulatory, political, competitors, and market factors, and a passion for delivering exceptional service experiences.

·         Strong leadership, interpersonal, and communication skills with the ability to influence senior teams and interact at all levels of the organization.

·         Deep understanding of servicing principles, transformation trends, and the ability to navigate the matrix and drive integration opportunities.

·         Strong understanding of culture, familiarity with supervision and conduct frameworks, and experience in positively driving culture, combined with strong numerical and analytical skills.

·         Ability to work independently, multi-task, filter information, prioritize multiple demands, and effectively plan and manage projects.

This role can be based in London or Hong Kong and offers hybrid working.

Continue to grow with our internal opportunities.

 To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500