HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Lead Business Analyst.

Principal Responsibilities

• Very strong analytical ability and problem solving skills - excellent attention to detail and the ability to see things through to completion.  The ability to quickly understand customer, technical and operational considerations, e.g. risk
• Solid domain knowledge and experience in Insurance industry
• A Flexible and creative mindset
• Experience of analysis/requirements management techniques e.g. user stories, BDD style scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques, gap and competitor analysis etc
• Experience of leading analysis activities to support the delivery of customer centric digital products and features
• Working experience with business stakeholders and product managers on product backlogs
• Demonstrable working with solution architects and engineers with a good grasp of technical concepts and considerations, e.g. APIs, Cloud infrastructure, backend systems etc
• Highly developed communication skills, both written and verbal, to explain complex or technical issues
• Leadership experience in Agile environments
• Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications
• Experience of relevant tools e.g. JIRA, Confluence
• Ability to lead and influence
• Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
• Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe)
• Ideally with digital banking experience and in online and mobile channels

• University degree in Business Administration, Insurance, Information System or related discipline
• Minimum 8 years' experience in Insurance project management, product development or related field
• Excellent analytical and facilitation skills to ensure business needs and effective solutions are quickly and clearly defined
• Exceptional and demonstrable knowledge of Agile ways of working
• Excellent organizational and planning skills with knowledge on when and how to re-prioritize, or escalate as required
• Ability to operate across boundaries of business and technology organizations with excellent breadth of understanding across technology and risk management
• Proven experience of creating content for, and presenting at meetings to influence executive stakeholders
• Experience in working in agile methodology (at least 3 years)
• Evidenced understanding of WPB business and Insurance industry
• Proven senior stakeholder communication skills and team management experience
• Evidenced experience working in multi-cultural, global oriented projects

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.