HSBC Group

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Here in South Africa, you’ll help evolve and grow our business.

Do you have an eye for detail and does complex challenges excite you? Do you enjoy working in a dynamic environment?

If you answered yes to any of these questions, we want to hear from you!

This role pertains to actively lead and manage the Settlements, Confirmations, Reconciliations & Collateral function across multiple asset classes including GFX, Markets Treasury, Fixed Income and Equities.  In addition, this includes building strong global relationships and collaborating with teams across regions, functions, and business lines to deliver client service excellence and outcomes that meet the needs of the MSS business.  Robust risk governance, identifying and responding to emerging risks, instigating change, and driving strategic resolution is also a key requirement. The role will enable MSS Operations to operate against the objectives of relationship management with stakeholders, interface into strategic transformation program & project management of the migration. The challenging risk environment and increase in the regulations requires effective support and investment to enrich management information to adhere assurance towards achieving a robust control environment and meeting regulatory requirements. The role requires active management of operational risk through streamlined processes and providing efficient services to the business and clients in addition to adherence with group standards, policies, and best practice guidelines to ensure minimal internal and external events.

Key responsibility of the role requires leadership, management, and oversight to support the sale of the HSBC South Africa entity in line with HSBC group strategy due to be completed by Q4 2025. This includes interface into strategic transformation program and key project management accountabilities of the transition.

· Improving organizational efficiency by reviewing the operating model and implementing change. 

· Ensuring a client-focused environment exists within their remit and taking accountability of all relevant client interactions. 

· Encouraging ‘cost-consciousness’ across the team and acting if it is not demonstrated. 

· Leveraging network to influence change, achieve globally aligned processes, systems and communication mechanisms that fully incorporate cultural differences, system variances, diverse teams etc. 

· Seeking to identify regulatory and operational risks and taking decisive action in managing resolution and preventing reoccurrence. 

· Regularly reviews effectiveness and efficiency of MSS Ops relevant to their remit and encourages formal proposals for improvement. 

· People management, leadership and full accountability for team’s performance against targets.

· Driving investigation of trends, dependencies, root causes to provide team direction. Selecting optimal solutions and directly planning initiatives.

· Strong organizational and management skills

· Willing to work under pressure.

· Mature interpersonal skills and ability to add value.

· Problem Solving Skills

· Strong verbal and business writing skills.

· Operational Risk Management

· Basic Microsoft skills, i.e. Excel, Word and Power Point

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

· We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University

· You can work your way and will have a say in when, where and how you and your team flexibly work together.

· We’ll give you a huge range of resources that support your mental, physical and social well-being, including free access to Headspace app and Lyra Wellbeing

· You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.

· You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers