HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Manager, Cards Merchant Partnership. 

Principal Responsibilities

In this role you will

• Identify and engage with merchant partners to expand card offers to meet customers’ needs. Negotiate and manage partnership to ensure alignment with business objective
• Monitor partner performance and ensure compliance with HSBC standards. Monitor and analyse program performance, making data-driven adjustments to optimize results
• Support initiatives to optimize profits and reduce costs
• Implement credit card business strategies to deliver business targets
• Support the team for the implementation of global partnerships in Hong Kong Cards and Lending business
• Keep track of credit card business performance and product profitabilit
• Keep track of the investment on partnerships and ensure proper payments reconciliation and settlement
• Oversee the full life cycle of agreements, from drafting to execution, ensuring that agreements reflect HSBC goals and values and mitigate risk

To be successful you will need

• University degree holder with working experience, preferably majoring in Business Administration or a related discipline
• Proven experience in credit cards, payment industry, loyalty programmes or a similar role
• Ability to build and maintain strong relationships with partners and vendors
• Strong communication and interpersonal skills
• Excellent problem solving and analytical skills with creative and critical thinking
• Excellent organizational skills and ability to manage multiple projects simultaneously
• Strong understanding across different business units in Wealth and Personal Banking is preferred

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.