HSBC Group

Open positions: 1

Global Career Band: 6IC

Why join us? 

Global Analytics Centres (GAC) provides support to various business groups and functions. Members of the GAC are involved in data analysis, model and strategy development and implementation, reporting and data management. These analyses form the information basis for strategic planning by the senior management for businesses and enables effective decision making to satisfy business needs and requirements along with addressing unforeseen challenges.   

The Opportunity:  

The role is part of HASE DA&CRM team in Guangzhou. This role requires passion on data intelligence, a variety of analytics skills and spirit of innovation. This is also an opportunity that leverages cutting-edge analytical technologies and solutions to drive the business transformation and create an influence on bank customers.  

What you’ll do:     

• Collaborate with business, work independently to perform customer analysis, design customer journey and develop different data/CRM solutions with business impact.
• Highly sensitive to state of business and anticipative of business problems and priorities.
• Explore the data and Conduct quantitative analysis to ascertain root cause of business' issues, identifies opportunities and effective targeting for business growth potential.
• Through data analytics, design end-to-end customer engagement journey with omni-channel strategy to drive target business outcome.
• Collaborate with different teams to ensure the successful implementation of analytic solutions/customer journey with well defined performance measurement.
• Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment.
• Sharing knowledge and good practice, working collaboratively with different parties to create a productive, diverse and supportive working environment.
• Adhere to policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities.

What you will need to succeed in the role:       

• University degree in in Statistics, Mathematics, Computer Science, Information Systems or other related discipline.
• Minimum 2 years' working experience in data analytics, customer research or performance marketing.
• Proven experience in driving analytics strategy and business results.
• Familiarity with various analytics tools/languages, such as SQL, Python and Tableau.  Knowledge of Big Query, Google Cloud or visualization tool is a plus.
• Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience.
• Effective communication, interpersonal, organizational, problem solving, presentation skill and strong business acumen.
• Solid knowledge of advanced analytics and ML techniques, experience in digital and channel data is an advantage.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)