HSBC Group

Business: Global IWPB COO 
Open positions:1
Role Title: Process Re-engineering Business Analyst GSC's
Global Career Band: 5
Location (Country / City ): India/Hyderabad
Recruiter Name :Kanupriya

What you’ll do:

• Define requirements management processes by collaborating with Stakeholders and designs detailed business solutions and structures based on business requirements.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact
• Ensure appropriate business analysis tasks are performed as part of the change lifecycle including the development of process maps, operating models and business requirement documents
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
• Leverage strong analytical skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements.
• Work with cross-functional teams both internally and externally to implement solutions
• Work independently and under direction of project managers and with users to define concepts
• Operate within an Agile methodology
• Demonstrates good organizational skills
• Strong problem-solving skills and able to perform under pressure

What you will need to succeed in the role:

• Good knowledge of HSBC Change Frameworks and delivery methodology including Agile techniques
• Outstanding understanding of HSBC Group structures, processes, and objectives
• Process management and re-engineering knowledge
• Business analysis, requirements gathering and designing techniques
• Change management and implementation management techniques and approaches

Qualification:

• University Degree, MBA 
• Possession of a relevant business analysis qualification desirable
• Demonstrated experience in business analysis roles
• Experience of working in a large-scale change environment
• Knowledge and experience of working on Project Management and Process designing tools such as JIRA, Confluence and MS Visio.
• Ability to work with data using a variety of tools such as Excel, SQL, GCP
• Experienced in working in Agile environment.

What additional skills will be good to have?

• Proven track record as an analyst
• Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits
• Strong experience of delivering change into different audiences and managing implementation in banking environments.
• Effective communication, inter-personal and negotiating skills
• Excellent decision making and problem-solving ability
• Sound judgmental skills to identify and resolve problems
• Proven ability to work across regions whilst maintaining a global perspective
• Proven ability to work with senior stakeholders and business sponsors

Capabilities:

• Agile expertise
• Business Analysis & Design
• Business Case and Benefits Realization
• Delivery at Pace
• Managing Change and Implementation
• Process Re-engineering
• Problem Solving and Critical Thinking

Link to Candidate User Guide: 
https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
 

You’ll achieve more at HSBC 
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
 

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