Business: Securities Services, MSS
Open positions: 1
Role Title: Product Quality Assurance ManagerGSC’S
Global Career Band: 5
Location: Bangalore
Recruiter Name: Srinivasan S
Why join us?
Securities Services, part of Markets & Securities Services provides investor services to some of the world's largest asset managers, asset owners, banks and broker dealers. These services connect our clients and their investors to investment opportunities, making Securities Services an essential part of the infrastructure that supports international capital flows.
We provide development opportunities through involvement in various Transformation initiatives, working beyond team boundaries. Increasing awareness and access to learning opportunities to equip our people with skills for the future. Continuing to drive an inclusive culture, reflecting the diversity of clients and communities, and creating an environment where people feel safe to speak up.
The Opportunity:
We are currently seeking a professional to join our team at Grade 5 level in the role of PMO manager working within CIB, Securities Services COO, Product and Portfolio Governance team. This role incumbent will work in projects of a variety of sizes, which are single or multiple work stream, have country or global dimension, and be of both narrow and broad scope. The principal accountability of the PMO role is to manage the delivery office of a sub-value stream carrying out monitoring, governance and reporting activities.
The role reports into Senior PMO Manager to define, implement and governance of methodologies, process & tooling for Securities Services COO, Product and Portfolio Governance team to ensure these are fit for purpose. The PMO Manager will need to be pro-active and communicate effectively with a wide range of project stakeholders and partners, ranging from Managers to Executives
What you’ll do:
Monitor completeness and assure quality of project managers’ reporting on project status, risk, issues, assumptions, milestones, dependencies
Establish and implement methodologies to monitor projects’ timescales, risk, issues, assumptions, dependences, milestones, costs, benefits and change controls
Ensure the successful implementation of PMO Governance to adhere to Change Framework process.
Provide support to project setup, mandatory templates to support documenting project artifacts, on-going tracking and closure activities, act as the independent facilitator for project post implementation review.
Monitor project/programme reporting and milestone to help facilitating reporting to senior stakeholders.
Drive quality assurance role in line with defined Programme or Central PMO processes.
Manages the collation, preparation and updating of financial and resource data, including budgets, actuals, and forecasting; ensuring that data is accurate, relevant and to right level of quality.
Engages with a diverse group of Stakeholders to influence required actions to meet and address risk, milestone completion and compliance with the HSBC Change Framework.
Supports the preparation of governance forums such as: Monthly business reviews, Health portfolio checks etc.
What you will need to succeed in the role:
A high-quality degree level education
Excellent communication and stakeholder management
Presentation skills and ability to present executive information
Significant, demonstrable experience of operating in a similar role
Evidence of continuing professional development in the field of PMO Management, for example 3PO
Proven experience of implementing project control standards, including change control, financial management, risk management and reporting
Change management / project management professional certification, for example Prince 2 or APM
Process improvement methodologies, for example LEAN, Six Sigma, Work Out
Proven experience of working within a formal change methodology/ framework.
Financial Services / Banking
Be able to prioritise and manage conflicting demands by demonstrating good organisational skills.
Demonstrate strong problem-solving skills
Display good negotiation and influencing skills and can use these skills appropriately.
Be a positive, dynamic, and resilient individual, open to change and able to adapt to changing circumstances
What additional skills will be good to have?Securities services product knowledge
SQL/Python
Visualisation tools
Advance excel macros building knowledge
Link to Candidate User Guide:
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You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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