HSBC Group

Business: Enterprise Risk Management,

Open positions:1

Role Title: Resilience Risk Specialist Payments and Transaction Processing Senior Manager GSC's

Global Career Band: 4

Location (Country / City ):  India, Bangalore / Kolkata / Gurugram / Hyderabad

Recruiter Name : Priyanka o

The Opportunity:

• Global Enterprise Risk Management (ERM) is a sub function of Group Risk & Compliance. Its purpose is to make sure HSBC understands and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in.
• Resilience Risk (RR) Specialists provide expert advice covering specific RR risk lens to ensure high quality advice, expertise and guidance is available across all of the risk types of technology (including cyber) risk; data and information security risk; third party risk; contingency risk; Physical Security Risk; building unavailability risk; workplace safety risk; payments and transaction processing risk. The role will cover for oversight of GCOO with active collaboration with other members within ERM Resilience Risk specialists such as Operational Resilience, Facilities and Securities, Business Interruption and Contingency, Real Estate services and Third-party Risk.
• RR Specialists operate on a bank-wide basis and work closely with their RR peers, specifically, the ERM Business and Functions aligned roles to support them by providing RR technical advice and guidance for their consumption and use in delivering their respective relationship management remits.
• The Resilience Risk Specialist for GCOO, Payments and Transaction Processing, Senior Manager is responsible for supporting and delivering the following minimum outcomes:
• Provide technical advice and support globally to ensure stakeholders understand and are aware of the control environment and assessment of Payments and Transaction Processing commensurate with the scale and nature of operations.
• Ensure stakeholders understand risks associated with the resiliency of HSBCs processes and core banking applications, coordinating specialist transaction processing oversight with other RR specialisms.
• Support the ERM Business & Infrastructure to explain in non-technical terms the impact of issues or events, and top and emerging risks that may require changes (for example, to controls, resources or business operations) to remain within respective Risk Appetite.
• Support ERM Business & Infrastructure to ensure Risk and Control Owners have clear understanding of the effectiveness of the current control environment for Transaction & Payment Processing Risk.
• Monitor the external environment to get early sight of emerging Payments & Transaction Processing risks and provide detailed guidance on controls required to mitigate against them. Build and maintain relevant cross-organisation and industry relationships
• Deliver tailored and specific expertise across Payment Resiliency & Transaction Processing enabling 1LOD to successfully deploy and recommend mitigating key controls.
• Provide technical guidance to support development and completion of Enterprise Risk and Regulatory reporting obligations (e.g. Group Risk Appetite Statement GRAS, Top & Emerging Risks, Risk Profile Reporting, GRMM, GTOC, and any other Board reporting where relevant)
• Ensure the root cause of the most material risk issues and events are fully understood and correctly treated across GCOO and Transaction and Payments risks.
• Ensure any concerns with key controls and material change programmes, relevant to Transaction Processing, are understood and escalated as needed
• Work in conjunction with the ERM Business & Functions teams and 1LOD to escalate any matters when needed
• Lead regulatory and audit engagement pertaining to Transaction Processing; ensure regulatory compliance for the Transaction Processing and timely completion audit actions and findings relevant for 2LOD
• Support training and capability uplift for the ERM Business & Functions teams to ensure robust understanding of Transaction Processing risks, including Payments.

Governance and Committee Memberships (membership of ExCos, Risk Management Meeting)

• Bank wide forums covering Transaction Processing, Payments and GCOO
• GPS BCC
• Shared Services RCMM
• GPS Ops CEMM
• GSC CEMM
• Bank Wide Payments Control Authority (PCA) as delegate

What you’ll do:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Impact on the Business

• Provide specialist actionable and contextual guidance across Payments and Transaction Processing risks within both enabling business growth whilst maintaining related risks within appetite, including GCOO.
• Responsible for the review of controls relating to Payment Processing risks for end to end oversight over Product, Technology and Operations for all lines of business.
• Responsible for supporting the Risk Stewards with internal and external events, providing insight and learnings relevant to controls.

Customers / Stakeholders

• Influence and provide direction to the 1LOD and ERM Business & Functions team to ensure they fulfil own roles and responsibilities and manage resilience risk according to the Group’s frameworks and within stated appetite
• Build and maintain relationships with external partners, regulators, industry bodies and others to keep up to date with developments
• Manage relationships with wider ERM team. 

Leadership & Teamwork 

• Challenge and influence to ensure Payment Resiliency & Transaction Processing specialist advice and guidance is understood and followed 
• Work in conjunction with ERM Business & Functions team and the wider RR Specialist team
• Support diversity and reflect the HSBC brand and organisational values.

What you will need to succeed in the role:

Functional Knowledge

• Strong level of business knowledge of Front line business, Operations, Payments within HSBC and/ or external experience in FinTech’s
• Strong level of risk management knowledge and relevant experience
• Comprehensive knowledge of risk frameworks, policies and working experience in Risk and controls management
• A BA or BS University Degree, professional certificate in one or more specialist disciplines

Others

• Provide Expert Advice and Robust Challenge
• Delivering Risk Steward Policies
• Oversee, Review, and Challenge Risks and Controls
• Understand and Apply Risk Management in Context

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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***Issued By HSBC Electronic Data Processing (India) Private LTD***