Job description
Business: WPB D&A, Global Analytics Center
Open positions:1
Role Title: Senior AVP - Data and Analytics GSC’s
Location (Country / City ): India-Bangalore/Kolkata
Recruiter Name : Lony Basumatary
The Opportunity:
Global Analytics Center (GAC):
- A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Vizag, Guangzhou and Krakow. The work done in GAC forms a vital input towards for strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges.
- GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry.
- Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk , Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management
Global Business/Global Function (Ex: WPB, CMB, GRA etc.):
- Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
- WPB business team will leverage richer analytics-driven insights to enable a more personalized approach to targeting and engaging with consumers. From location-based offers to improved service delivery, WPB business will use spending patterns, product use, and channel interactions to enable improved experience-driven banking. WPB business to provide employees with contextual data for smarter consumer engagement and provide management with robust analytics (customer interaction, attrition, loyalty, cost analysis and transactional and behavioral analysis) for ongoing decision-making and also for mitigating regulatory risk. WPB analytics team provide support 30+ markets globally
What you’ll do:
Job Description:
- Develop, deploy and optimize fraud detection strategies for various products such as card and digital payments in retail banking.
- Support fraud management strategy for protecting business against financial loss and improving customer experience.
- Ensue fraud analytics solutions are operating at optimum effectiveness
- Support development of MI to provide insights for fraud risk controls.
- Provide subject matter expertise in design, development and maintenance of fraud risk controls to address the business and local regulatory requirement.
- Collaborate with Global Fraud Analytics to create, improve and align analytics best practices in the region.
- Provide adhoc analytics support for fraud management and mitigation of fraud incident.
- The role holder shall also be expected to guide and lead team members from a functional perspective and help them build up a strong business understanding. ( Only People Manager role )
Management of Risk/Internal Controls/Compliance:
- The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
- The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
- The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
- This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.
Requisitos
What you will need to succeed in the role:
Skills/Experience Required:
- Bachelor’s degree, or equivalent, in Business Management, Quantitative Analysis, Data Science, Computer Science or related field.
- Strong analytical skills and experience in SAS programming, SAS Enterprise Guide, SQL, Python, Visual Basic, MS Access
- Experience in SAS EFM, Instinct, ARIC, or fraud rule writing in any system is an advantage.
- Visualizations tools knowledge like Qliksense is an added advantage
- Experience in model development is a plus.
- Knowledge of retail banking products, digital payments and risk environment.
- Knowledge or experience in fraud management processes and controls is preferred.
- Experience in business/ risk analytics and fraud/ risk management is desirable.
- Experience in delivering MI projects with different stakeholders.
- Good understanding in change management, project management, agile methodologies and techniques is preferred.
- Proven ability to work across markets with multiple teams under ever-changing environment
- Strong communication, interpersonal, influence and negotiating skills
(Or)
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You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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Nombre del recruiter
Lony Basumatary
Email del recruiter
lony.basumatary@hsbc.co.in