HSBC Group

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Role purpose

• We are currently seeking an experienced Senior Audit Manager – Operations Audit to deliver audits and provide internal stakeholders with critical assessments of HSBC’s governance, risk, and control frameworks. The Senior Audit Manager will:
• Effectively manage individual audits and activity through planning and delivery of the annual audit plan within expected timeframe, standards, methodology, budget, and best practices.
• Devise, develop and champion the use of relevant audit techniques and approaches to drive operational effectiveness and improve management of audit assignments.
• Confirm that audit findings and recommendations are understood and mitigated.
• Drive the co-ordination and collaboration to make sure audit work is consistently delivered.
• Manage the interface between stakeholders to confirm a common understanding of key deliverables.

Accountabilities for Business, Customers and Stakeholders

Expertise

• Demonstrate knowledge of the applicable business and regulatory environment impacting Operations, including developing trends, risks, controls, and expectations.
• Support a strong risk and conduct culture across the Group and promote awareness and sound operational and strategic decision-making.
• Critically analyses and determine key drivers of change for area of coverage and assess how these will impact GIA’s engagements.
• Use insights and knowledge of HSBC, industry, and developments to assess areas of concern.
• Regularly review audit plan to confirm focus on material risks and regulatory requirements.
• Identifies audit process improvements to increase productivity and efficiency without impacting effectiveness.

Area of Impact 

• The role covers activities in Operations, primarily located in Global Service Centers (GSCs), that support HSBC’s business activities globally.

Leadership & Teamwork

• Participate in Governance forums (e.g., ExCo and Risk Management Meeting)
• Promote the use of HSBC standards, sharing of knowledge and industry best practices.
• Coach and mentor team members and colleagues to enable professional development.
• Facilitate a culture of continuous learning, encompassing technical and soft skills.
• Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders.
• Share business developments, management information, and updates obtained from senior stakeholders with team members.

Interpersonal Skills 

• Effective communication with Senior Management on the major plans, projects, strategic developments, and industry trends that impact functions and businesses. Maintain constructive relationships with external auditors and regulators.
• Actively promote collaboration and sharing of ideas across GIA.
• Contribute to the development of a results oriented, highly motivated, diverse and inclusive team.
• Coherently articulate audit findings to stakeholders and obtain commitment to correct control deficiencies.
• Effectively discuss potentially challenging matters and successfully negotiate the acceptance of audit findings and outcomes.
• Ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.

• 5 – 10 years relevant work experience in the Financial Services Sector, consultancy, and external audit is preferred, but not always essential.
• Applicable knowledge of the regulatory requirements and business processes related to Operations.
• Relevant accounting, audit, analytical, financial, project management, quantitative, risk, and technology skills, qualifications, or certifications.
• Undergraduate or graduate degree in business, accounting, mathematics, or social sciences
• Preference given to qualified accountants, CIA, CISA, CFE, or ACAMS
• Fluency in English.
• Willingness to travel.
• Mature team player who is highly professional.
• Prior knowledge of Internal Audit is desirable.

What additional skills will be good to have?

Problem Solving

• Analytical and critical thinker, who can effectively manage competing priorities and complex challenges to deliver positive outcomes.
• Apply qualitative and quantitative methods to analyze and investigate challenging scenarios and situations.
• Produce smart, simple, and pragmatic solutions.
• Ability to apply technology or expertise to business issues or operational problems.

Eligibility Criteria

• HPSI employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion.
• Entity Employees (not from HPSI) to be guided by their internal policy on tenure completion in current role at the time of application before applying and share line manager approval once shortlisted.

Pre Briefing Call

Link - https://hsbc.zoom.us/j/92837134530?pwd=hYNobbsZCJ8Xb4vjifnKEs6pgpyCoB.1&from=addon

Date and time - 3 April 2025, 2:00 - 2:30 pm

Useful Link

Link to Careers Site: Click HERE 

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Issued by The HSBC Professional Services India Private Limited