HSBC Group

 Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As our Senior Lead, Data Center Service Resilience Risk and Control you will:

• Manage audit and regulatory examinations that pertain to US Data Center Service Resilience (DCSR) to include global, Business Continuity, 3rd Party Risk, and Cyber  exams
• Support management of IT Service compliance with controls and Data Center Loss Recovery controls as required  
• Support and engage with Senior Management throughout the organization to maintain compliance level support, processes and escalations
• Support engagement with Global Service Resilience peers to develop global synergies, achievable standards and drive global approved process improvements to implementation
• Support and provide guidance, training and directions where able to for US Service Resilience requirements to key stakeholders
• Support, liaise and coordinate audit and regulatory responses with local US Regulatory Liaison Office (RLO), and other Risk domains as needed
• Provide consultancy to Global Business / Global Function, IT Service Owners, Business Continuity, 3rd Party Risk, and other relevant stakeholders on regulatory and compliance matters pertaining to DCSR
• Manage US DCSR Control taxonomy, including all Service Resilience Compliance Controls and metrics including review and publication of monthly, quarterly reporting stats as required
• Track mitigation actions on all control and audit issues to ensure timely remediation
• Perform US Vendor Disaster Recovery Risk Assessments as part of US Business Continuity 3rd Party Risk requirements
• Work with US DCSR Regional Management and global DCSR, updating/maintaining/monitoring the use of the development / implementation of policies, standard operating procedures and strategy for the US
• Be an agent for change of the processes and technology involved in DCSR across US
• Act as back up to US Head of Service Resilience when required

For this role, HSBC targets a pay range between $131,900 and $185,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• Maintain Steward attention on all Resilience Risks with a primary focus on Payments and Transaction Processing
• Maintain excellent communication and influencing skills and Ability  to engage with all levels of the organization in professional, precise, clear style
• Maintain a progressive leadership style that can work across a global matrix organization
• Have good knowledge of Risk Management frameworks, with a focus on Non-Financial Risk Management
• Consistently and eagerly work on enhancing and upgrading his/her skills leveraging internal and external sources
• Maintain a positive, upbeat attitude and work ethic and works well in the teamwork environment
• Proficient in Microsoft Office applications and demonstrates an innovative and proactive approach to building new and advanced MI and reporting analytics
• Experience across Information Technology and Data Center Service Support and Recovery along with management experience is a plus
• Bachelor’s degree or equivalent years of work experience at a minimum; graduate degree is a plus

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.