HSBC Group

GCB 7

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Officer.

Principal Responsibilities

• Assist Senior Specialist  in supervising the team’s daily operations
• Ensure that daily fail trade matters and unmatched reports are followed through to resolution
• Monitor and follow up on failed trades to achieve high settlement efficiency
• Investigate discrepancies in trade details with traders, relevant operations teams and counterparties to avoid operation loss
• Participate in user acceptance tests for new products and system
• Provide back up support for other peers groups within Regional Operations centre
• Follow up independently with broker or related parties for amendment or non-receipt of trade confirmation
• Reply and attend to enquiries/feedback for internal/external clients
• Perform team assigned work on time and effectively
• Contribute towards the development and performance of  the team
• Ensure settlement activities comply with all relevant Bank policies, procedures, GSM, FIM and DIM

• 1-2 years experience in securities and investment industry
• University graduate
• PC skills preferable with SWIFT experience
• Good judgement and decision making skill
• Knowledge of operation of Euroclear and BBH system
• Good written and spoken English

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.