HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Senior Payments Product Owner.

Principal Responsibilities

In this role you will:

• Map payment processes globally, ensuring flows are updated on an annual basis, Particular focus on the capture and authentication of the payment instruction
• Define and deploy a standardised Target Operating Model for Private Bank payments, including cross-functional optimisation (such as Global Payment Solutions)
• Define standard operating processes for end-to-end Payment journeys across all Private Bank booking centres
• Ensure compliance with all payment regulations across jurisdictions
• Oversee payments business change globally including ISO20022 compliance
• To monitor performance of end to end payments journeys, achieve agreed standards of efficiency and quality
• To ensure relevant Management Information is maintained including quality checking and sampling
• Monitor payments control environment including oversight of any material payments issues

In this role you will need:

• Extensive experience and domain knowledge in Private Banking, Wealth Management or Retail Banking
• Deep expertise in payments and operational excellence as well as the regulatory framework
• Outstanding understanding of HSBC Group structures, processes and objectives
• Strong knowledge of the external environment – Regulatory, political, competitors etc
• Transformation Capability – Deep domain understanding of delivering large-scale Global transformation
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.