HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=4679&company=hsbcholdin&st=92D2D11A55DFE4184A2ED13BCB38AA3DCF12E3EA

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. 

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients. 

In this role you will support the definition of the Channels Plan working across key business units.  You will develop and track delivery against our execution roadmap, updating on the progress for key stakeholders. 

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Support the creation and delivery of our Customer Channels Plan and strategy
• Maintain operating rhythm and regular updates to Customer Channels OpCo and onward to HBUK ExCo, the Board, and externally to regulators or other bodies
• Perform strategic planning research and developing aligned delivery plans on behalf of the Channels Leadership team
• Create executive level reports and updates, to simplify and drive decision making
• Have ownership of strategic papers, content & proposals on behalf of Channels Senior Leadership team, Head of Customer Channels & Wider

To be successful in this role you should meet the following requirements:

• Highly analytical with excellent communication skills - experience of creating strategic papers, content and proposals 
• Ability to interpret data and use it to tell a story
• Creative thinker - able to think outside the box
• Strategic project experience
• Proficient user of PowerPoint and Excel

This role is based in any of our key strategic locations (Birmingham, Leeds, Hamilton, Chester, Sheffield, Whiteley).

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).