HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=8641&company=hsbcholdin&st=153F52141DA3EBA829ADC5988ADCD42EBAD42275

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking an experienced individual to join this team in the role of Senior Product Manager SWIFT Connectivity.

This role is responsible for the development, commercialisation, and risk management of [Swift Fin Concentrator] within Client Connectivity across transaction banking (GPS, GTS, and MSS). Successful execution in this role requires strong engagement and partnership with frontline teams, technology, risk and operational teams across the globe.

In this role, you will:
•    Define medium-to-long term product capability/feature roadmap, ensuring it reflects evolving client needs/behaviours, market infrastructure developments, regulation, and emerging technologies. Ensure roadmap aligns to future state architecture and broader Client Connectivity, Cross Border & Domestic SVSs and CIB goals. 
•    Set the direction for development of new product solutions/capabilities/features, by defining and prioritising epics within mandated systems to unlock delivery and improve visibility. Empower product owners to further refine user stories and prioritise backlogs for delivery. Ensure awareness and visibility of roadmap to broader business and stakeholders and link back to broader Client Connectivity strategy incl. Future State Architect (FSA).
•    Collaborate with country/regional market management and client change teams to understand and address client and market trends within the capability roadmap and contribute to global Client Connectivity strategy. Proactively identify key themes emerging and work with operations and technology team to determine solution approach, footprint, segment offering, supporting concept/business case creation and investment approval.
•    Responsibility for capability product governance including periodic reviews, financial performance (revenue and cost management) and managing closure of functional and non-functional risks/issues impacting the capability performance or operational efficiency. 
•    Develop and execute product commercialisation in partnership with business readiness and frontline teams to increase product uptake and performance as per product strategy. Ownership of benefit realisation (OKRs and KPIs). 

To be successful in this role you should meet the following requirements:

•    Strong knowledge/ experience in the area of Payments and Cash Management and/or Digital Channels
•    Demonstratable success in a product and/or channel management capacity, with excellent knowledge of product management lifecycle and experience developing and commercialising new digital capabilities or client experience improvements
•    Experience of an Agile/Scaled agile delivery environment and understanding the roles of the agile delivery team
•    Stakeholder management experience with the ability to build relationships at different different levels of seniority.
•    Excellent communication ability, written and verbal, to explain complex ideas simply in client centric language, including data requirements

This is a hybrid role based in London.

If you are a HSBC contractor, please apply via the link below: https://career2.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=8641&company=hsbcholdin&st=153F52141DA3EBA829ADC5988ADCD42EBAD42275

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).