HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department - Wholesale IT

In this role, you will:
•    Works effectively with the Technology Teams to define and identifying customer requirement and understand quick solutions for project tasks. 
•    Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your domain knowledge.
•    Manage communication with all internal and external stakeholders like Senior management within IT and Business.
•    Ability to quantify and translate progress, issues and risks into meaningful metrics.  Monitor, drive and report testing progress through test metrics; keep project stakeholders informed of test progress, issues and risks.
•    Production support and reporting.
•    Provide regular updates of incident, ticket progress and outstanding issues. 
•    Make use of appropriate testing tools and services where appropriate. 
•    Provide regular updates of incident, ticket progress and outstanding issues. 

To be successful in this role, you should meet the following requirements: 
•    Minimum of 4+ years' of experience in industry standard file formats like XML, Flat Files (CSV, Fixed-Width), SQL and Production support. 
•    Strong understanding of Trade Products and Services being offered to clients.
•    Understanding/certification on ERP - SAP will be an advantage.
•    Good knowledge and working experience in agile / scrum methodologies. 
•    Good analysis and trouble shooting skills. 
•    Good interpersonal and communication skills as he/she has to work in global environments.
•    Strong communication skills and documentation skills, Professional in oral and written English 
•    Good planning skills and quick response for the change
•    Strong analytical and problem-solving skills, able to work independently, effectively, proactively and under pressure against multiple deadlines.
•    Enthusiastic and self-motivated with excellent time management skills and strong initiative
•    Should be flexible of working across multiple time zones.

You’ll achieve more when you join HSBC.
India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India