HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System https://hsbc.eightfold.ai/careerhub/explore/jobs/563774607528796

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   
We are currently seeking an experienced professional to join our team in the role of Senior Supplier Manager (Workplace Experience & Operations).

Role Purpose

To provide strategic financial and commercial leadership across HSBC Real Estate Services (RES), ensuring supplier costs are optimised, contractually compliant, and aligned with budgetary and operational objectives. The role drives value creation through robust cost management, governance, and supplier performance oversight across a global portfolio.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

•    Develop and implement global frameworks for supplier cost control, budgeting, and performance monitoring.
•    Oversee ~$250m global operational and capital expenditure (OpEx/CapEx), ensuring adherence to contractual Description of Services (DoS) and financial governance.
•    Review and approve the financial impact of Change Control Notices (CCNs).
•    Analyse suppliers spend, reconcile invoices with Purchase Orders, and manage cost variances.
•    Lead financial risk identification and mitigation across supplier networks.
•    Partner with Procurement, Finance, and RES leadership to drive commercial efficiency and alignment.
•    Deliver financial insights and reporting for governance forums and senior leadership.

To be successful in this role you should meet the following requirements:

Technical Skills:

•    Strong understanding of core Facilities Management (FM) services and associated risk management.
•    Expertise in Workplace Experience & Operations (WE&O), Hospitality and Catering services.
•    Strategic supplier relationship management and third-party governance.
•    Proficiency in contractual governance, supplier performance management, and FM incident management.
•    Financial oversight including budgeting, cost control, and financial analysis.
•    Ability to conduct market analysis and benchmarking to drive cost efficiency and supplier optimisation.
•    Awareness of market trends and emerging risks impacting WE&O and Hospitality/Catering services.

Behavioural Skills:

•    Global and Senior Stakeholder Management
•    Communication
•    Resilience
•    Global leadership
•    Operational Discipline
•    Supplier management
 

Cognitive Skills:

•    System Thinking/Oriented
•    Critical Judgement
•    Decision Making
•    Innovative
•    Strategic

 
This role is based in Birmingham or Sheffield and the successful candidates will be expected to work a Hybrid week.

If you are an HSBC Contractor and wish to apply to this role, click here. 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone -  no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500