HSBC Group

Some careers open more doors than others. 

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

We are currently seeking an experienced professional to join the NRI International Team.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth.
Our wealth management teams provide financial planning and advice and market insight and updates, as well as products in areas such as investments, deposits, insurance, financing and foreign exchange. They include relationship managers, who work to understand the financial needs of clients and create strategies to meet their objectives, as well as technical product experts, sales managers and support staff

Job Introduction

As an International Operations Lead, he / she will play a pivotal role in ensuring that proper operational controls and systems are in pace to enable the growth of our Non-Resident Indian (NRI) customer base.

Principal Responsibilities

• The Operations Lead is responsible for the overall hands-on operational aspects of the NRI banking
• Formulate and implement operational policies and procedures to maximize performance
• Ensuring the operations comply with laws and regulations
• Managing NRI onboarding Operations and controls
• Handling International account opening process
• Strong understanding of NRI banking products and services
• Proactively identifies opportunities/issues and provides feedback to improve products and service
• Strong project management and organizational skills
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team

• Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating
• Planning and organizing skills
• Analytical skills
• Problem solving skills
• Minimum 8 years of experience
• Graduate & FEDAI Certified

Eligibility Criteria

• India Bank / INM employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion
• Entity Employees (not from India Bank) to be guided by their internal policy on tenure completion in current role at the time of application before applying and share line manager approval once shortlisted
• INM Employees in scope of WPB Career Progression Framework not eligible to apply to roles within the purview of the Framework

Useful Link

Link to Careers Site: Click HERE 

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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