Job description
We are currently seeking an experienced professional to join our team.
In this role, you will:
· Ensure effective process efficiency and sufficient control of overall policy administration and continuous to support core systems improvement, procedures and processes streamlining.
· Maintain effective communication with external and internal partners(3rd party insurance company, distribution, sales, finance and IT). Support insurance operation projects in accordance with requirements set including new and enhancement.
· This role is responsible for insurance MI, KPI calculation correctness and regulatory reporting. Insurance operation overall process checker to ensure efficiency client onboarding and policy service.
· Maintain policies and procedures for HSBC Broker Operations that ensure operation process is managed in a commercially sensitive and practical manner with sufficient controls being embedded.
· Responsible for insurance operation reporting to local and global committees and forums.
· Other ad-hoc tasks assigned by Head of Operation.
Requirements
To be successful in the role, you should meet the following requirements:
· Bachelor’s degree is required; Chinese and English capable.
· 8+ years’ experience on financial company, preferable with insurance broker, life insurance or related financial industry.
· Good understanding and knowledge of Life insurance and insurance operation process, life insurance regulatory requirement, ability to assess the operation risk, and hands-on experience broker operation process design.
· Proven and progressive experience preferably incorporating business operations management principles (including service quality, business control and continuous improvement activities etc.)
· Strong analytical and problem solving skills with strong ability to drive operation task within 2nd line of defense and obtain appropriate management buy-in.
· Attention to detail combined with strong delivery focus and ability to meet aggressive timeframes with quality results.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Company relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /JZ
Issued by HSBC Insurance Brokerage Company Limited