Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Delivery Management
In this role, you will:
- Lead end-to-end project management activities, including project planning, scope definition, resource allocation, budgeting, risk management, and timeline monitoring. Adhered to the use of the prevailing methodologies within Technology teams (e.g., Agile, Scrum, Kanban, Lean).
- Lead the Technology work streams / Sub Value Stream / Projects within Client Implementation and collaborate with stakeholders, including business users, operations, technology teams, and subject matter experts, to define project objectives, deliverables, and success criteria.
- Develop comprehensive project plans, outlining tasks, dependencies, and deliverables, and manage project execution to ensure successful completion. Manage project risks and issues, developing mitigation strategies and escalating as necessary to ensure timely resolution.
- Responsible for Working Groups and Project steering committees to effectively communicate project progress, budgets, updates, and milestones to stakeholders, including senior management, project sponsors, and cross-functional teams.
- Foster collaboration and stakeholder engagement by building strong relationships and facilitating effective communication within a large complex matrix organization spread in multiple locations and time zones.
- Definition, tracking and accountability of the financial budget for the Technology work stream / Sub Value Stream / Project both as part of the annual planning cycle and for the duration of the Project.
- Provide strong leadership and mentorship to project teams, ensuring their alignment with project objectives, timelines, and quality standards.
- Stay updated on industry trends, best practices, and emerging technologies related to digitization, client onboarding, and client experience.
Requirements
To be successful in this role, you should meet the following requirements:
- 8+ years of Proven experience as a Project Manager within the financial services industry, preferably in wholesale banking, with a focus on digital transformation initiatives and evidence of managing large change/transformation project with impact to customer
- Oversee the implementation of workflow and automation solutions, document management strategies, and client data management initiatives.
- Drive the digitisation of processes and systems, leveraging emerging technologies and best practices to improve efficiency, accuracy, and client experiences.
- Experience in managing projects related to operational processes, workflow and automation, document management, client data management, and identity and access management.
- Must be familiar with Scaled Agile delivery and principles deliver enterprise application. Understanding of wholesale banking products and processes (payments experience is a plus), as well as the interdependencies within the end-to-end landscape. Comfortable working with remote team members in different time zones and from diverse settings.
- Experience in managing projects related to operational processes, workflow and automation, document management, client data management, and identity and access management.
- Strong leadership, communication, and stakeholder management skills, with the ability to navigate and influence within a large complex matrix organization.
- Proficiency in project management methodologies and tools (Clarity, Confluence, JIRA & GPDM), with a track record of successfully delivering projects on time, within budget, and with high-quality outcomes.
.You’ll achieve more when you join HSBC.