HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst

Principal responsibilities

• Identify, review and analyze business processes and systems to understand design implications across Business, IT and Operations
• Engage with stakeholders from different teams (business, operations etc.) to analyze the current as is state and identify challenges or pain points
• Brainstorm and agree on ways of improvement through various means including process improvement, automation, digitization or other means
• Detail the business requirements to low level by identifying all possible scenarios, various business rules, detailed acceptance criteria etc.
• Engage with legal, compliance and other risk stewards to ensure the defined business requirements are acceptable by risk teams and make course corrections as necessary
• Capture and illustrate business requirements through different artefacts basis the nature of the project (Business requirement document (BRD), user stories, process flows etc.)
• Manage requirements on an ongoing basis throughout the project lifecycle while following due processes for changes in scope at later stages of the project
• Ability to explain and clarify business requirements to various downstream teams across development, testing, UAT etc. and support the different teams throughout the project lifecycle to deliver the solution while validating and ensuring that the requirements are met by the final solution
• Business Analyst will work independently and should have a high level of flexibility to consult with the business at all levels. Have a clear view of the business and customer outcomes to be delivered as part of the project, and ensure the requirements and solution once delivered will eventually meet the same outcomes.

• They will need to have the ability to work closely with and build good relationships with all delivery partners and with Global Functions. 
• Successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.
• Analyze the impact of the new solution on various stakeholders – end customer & internal staff teams, and ensure intervention activities are identified to manage the change and minimize the impact to all stakeholders
• Lead reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost). Possess excellent Business Analyst skills. Overall financial services industry knowledge with specific functional expertise
• Experience in business and process analysis, change initiatives & re-engineering. Experience in planning and deploying both business and IT initiatives
• Expert in MS Office and Process Modelling tools, business analysis tools, Visio, Jira and confluence
• Overall 8 yrs of industry experience and minimum 3 years experience in a business analyst role on complex projects across countries or regions. Minimum 3 yrs experience in business analysis, solution design, change & implementation, or consulting activities.
• Experience in change adaption processes, plan and implement change intervention to enable smooth transition and Embed changes and transitioned to Business as usual, from requirements gathering, communications till training final user.
• Industry recognized technical certifications desired i.e. Change Management, Agile practitioner, Scrum, International Institute of Business Analysis -IIBA, Entry Certificate in Business Analysis - ECBA, Certification of Capability in Business Analysis - CCBA, Certified Business Analysis Professional - CBAP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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