HSBC Group

Role Purpose:

The role is a specialist role and is part of the Premier and Wealth sales force. The incumbent is expected to be a technical expert in one or several product categories as relevant to market; such as Structured Products, FX, Investment, Financial Planning, Retirement, Protection, Mortgage etc.

Business Development Manager (BDM) is usually deployed to add value to clients with more complex needs and is assigned to a team of Premier Relationship Managers (RMs).  Whilst Premier Relationship Managers own the end-to-end advisory and sales process with clients, Business Development Manager assists Premier Relationship Managers in understanding clients better, meeting clients together with Premier Relationship Managers when required, making suitable recommendations and helping clients understand the value and risks of solutions available to them.

At times the BDM may also conduct product training to support and deliver new product launches and lead client education events to help client gain better knowledge of financial markets and financial solutions. The BDM also needs to follow the needs-based sales process, giving clients a meaningful and consistent wealth experience and ultimately providing an outstanding client experience.

The jobholder is expected to support RMs to gain more client trust and commitment in broadening and deepening their relationship with HSBC.

Principal accountabilities: 

• Strengthen HSBC’s image as a leading wealth provider by providing clients with access to advanced technical product expertise;
• Support RMs to gain more clients’ confidence and trust in HSBC capabilities and increase the effectiveness and quality of needs fulfilled for target clients in need;
• Assist RMs and helps close sales in deepening and growing client relationships through identifying and uncovering client's needs, identifying relevant wealth solution and technical analysis, and assisting RMs in presenting and explaining solution(s) to client
• Conduct portfolio reviews with RMs, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks,
• Join RMs for 3 to 5 meeting per day for accompaniments clients and provide advice, input based on technical knowledge while acting as a second point of contact to RMs for specific products and solutions.

• Minimum of one year of working experience as a product specialist or financial advisor
• Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions
• Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, socia-economic dynamics, and regulatory requirement relevant to the products
• Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities
• Demonstrated ability and experience to correctly identify client needs
• Solid skills to manage consultative sales process
• A solid understanding of global anti money laundering standards
• Team player with collaborative skills
• Knowledge of local and Group compliance regulations
• Specialisation in one or more product categories e.g. Structured Products, FX, Investments, Financial Planning, Retirement, Protection, Mortgage etc.

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”