HSBC Group

Some careers open more doors than others. 

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

Principal Accountabilities of the role are as follows:

• The primary purpose of this job is to assist in processing of corporate actions & primary market applications processing to Cross Border Foreign Portfolio Investor clients as well as domestic clients like Mutual funds, Insurance companies, PMS      clients  and Alternative Investment Funds.
• To accurately process / check the day to day operations related activities.
• Maintain and enhance working relationship with internal sections.
• SME (Subject Matter Expert) for the respective area of Operation.
• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes.

Impact on the Business / Function

• To ensure accurate capture / authorization of transactions on system and escalation of issues / mismatches appropriately.
• To ensure all transactions are processed as laid down processes / regulatory guidelines / DIBs and Audit findings / recommendations. To track mismatches (if any) / non-standard processes and to highlight the same to the appropriate authorities to ensure timely completion of the transaction.
• Process and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivity

Customers / Stakeholders

• Client SLA- Ensure that the client SLA & Operating Memorandums (OM) are monitored and met at all times.
• Client requirements – Supporting in implementing the best possible solution for any new requirements from the client/regulators

Leadership & Teamwork

• Act as a back for other team members and ensure that none of the processes within the team are person dependent.
• Improve relationship and communication with the Internal customer (CSV) for better delivery to the client 

Operational Effectiveness & Control

• Ensuring that the correct processes are followed for all the activities and ensuring the daily checklist are in place and followed on a daily basis. 
• Ensuring standardized process is followed for all the clients and adopting best practices across all the clients.
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
• Implement Global Standards

• Graduate / Bachelor's degree in Commerce