Job description
Some careers have more impact than others.
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Principal responsibilities
Provide level 2 support to the application
Perform trouble shooting, problem investigation of the application
Works with development team to develop a fix to the application
Produce MI statistic to senior stakeholders to ensure full transparency of the issue for taking necessary action to remediate problem
Perform quick identification of issue, working close with Product support team to resolve business enquiry.
Strong knowledge in Microsoft Power Platform (Powerapps, Dataverse, Power BI) is preferred
Knowledge in workflow, commercial banking is preferred.
Requirements
Requirements
Specification
Master degree is best to have, Bachelor is must
A minimum of 10 years' IT industry experience with significant testing knowledge, especially functional website testing.
Strong understanding on production support and agile development methodology
Fluent communication skills in spoken and listen English to communicate with UK and IN people
Convincing capability to cooperate with different roles in global locations
A highly-motivated individual with positive and pro-active attitude.
Be able to work under pressure to complete project in tight schedule and cost effective way
Be aggressive
Advanced Skill
Working in a global team with different cultures and could handle daily work in multiple threads
Passionate and career driven
Delivery job nature
Team player
(Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.)
(The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.)
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.