Job description
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.
Business: HASE Technology
Principal responsibilities
- Provide on-going support and maintenance for system enhancement to support strategic business growth and operation efficiency initiative in business areas.
- Provide support in identification and resolution of all incidents associated with the IT service, troubleshoot applications and quickly solve production issues.
- Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
- Develop and deploy changes to infrastructure to meet the performance, availability, security and resilience requirements. Deliver infrastructure changes with a focus on automation of build, testing and deployment process on all environments according to HSBC standards and best practices.
- Drive levels of automation, continuous integration, and high levels of availability through system monitoring and maintenance.
- Leading the production support and service resilience.
Requirements
- A university graduate with a degree in computer science, IT or a related discipline.
- A minimum of 6 years' IT software development / production support experience, familar with TRCB.
- Extensive hands-on experience with Jenkins and/or Ansible for advanced automation, orchestration, and configuration management.
- Deep knowledge of Kubernetes and Docker for designing, deploying, and managing large-scale, cloud-native infrastructure. Proven AliCloud experience and cloud best practices.
- Advanced proficiency with observability and monitoring tools (AppDynamics, Grafana), including designing dashboards, setting up alerts, and conducting root cause analysis.
Strong problem-Solving skill: ability to troubleshoot complicated index calculating systems, optimize bottlenecks, provide system remediation solution in a very short time.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***