Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

   

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

   

Business: GPS Technology

  

Principal responsibilities

  • Reviewing existing high-level business requirements and turning these into user stories

  • Working with the Product Owner to create a backlog containing user stories, drafting acceptance criteria, and helping manage the prioritization of these

  • Working with SMEs and IT teams to agree and deliver the various MVPs (Minimum Viable Products)

  • Participating in sprints and scrums to deliver the MVPs - Analysis, design, build, test and delivery

  • Delivery of short-term sprint objectives by working closely with SMEs and business, so as to articulate, and deliver the various MVPs

  • Working with the Digital Delivery Manager to prepare, maintain and deliver the integrated plan for product delivery

  • Work collaboratively with other global / regional functional units, project teams, vendors and domain owners

  • Discussing technical implementation with technology partners

  • Communicating risks/issues/resolution plans. Provide input to Digital Delivery Manager and Project Managers for senior management forums (e.g. Corporate Digital Steering Committee, Business Design Authority, Technical Design Authority) to update on progress, build consensus, highlight roadblocks and risks.

  • Involved in design and delivery of UX / UI, ensuring that the Product / Feature delivers an effective, efficient and enjoyable customer experience and journey

  • Working closely with the Digital Delivery Manager to drive the roll-out of pilot deliverables and establishing a good rapport to encourage feedback and further communication

  • Reviewing and testing of product releases with business and SMEs prior to pilot user roll out.

  • Ongoing collaboration with SMEs, front-line teams (Commercialization managers, Relationship managers, Relationship bankers, Client implementation, Client Integration) or support teams in the business throughout the product build and rollout.

Requirements
  • Minimum 3 years’ experience as a Business Analyst delivering AGILE IT related projects in Banking and Finance industries

  • Experience of working on Digital Projects (or Digital Transformation)

  • Experience in Domestic and Cross-border Payments/Transaction management experience [e-Commerce, Banking, m-Commerce, Remittances, Bill Payments etc ]

  • Strong experience of requirements investigation techniques, stakeholder analysis and management, requirements engineering and managing business change

  • Strong analytical, documentation and communication skills

  • Can clearly demonstrate the use of the Requirements Engineering processes at each stage of the project life-cycle with particular emphasis on eliciting, analyzing and validating High level EPICs and detailed User Stories in a SMART way

  • Evaluate information gathered from multiple sources, reconcile conflicts and help identify the underlying business needs from user requests

  • Self-starter, flexible, hands-on, accountable, reliable, and ready to manage and prioritise changing business requirements while consistently meeting deadlines

  • Good report writing skills and the Ability to articulate structured thoughts, requirements and user stories to the business and technical teams

  • Excellent Communication and interpersonal skills where the individual can progress on his/her own initiative

  • Adhere to the BA processes and practices according to the Banks’ guidelines depending on the project needs. Adapt to project/product specific BA processes as and when required

  • Become subject matter expert of assigned areas and collaborate with all stakeholders to create relevant and precise solutions that meet business needs

  • Strong skills in cross functional collaboration, developing relationships and partnerships with key stakeholders and coordinating with geographically dispersed teams to achieve deliverables

  • Experience of ECMS (Enterprise Content Management Systems) – in particular Adobe Experience Manager (AEM 6.2+)

  • Good understanding of Workflow and publishing systems

  • Experience of multi-language content sites.

  

You’ll achieve more when you join HSBC.

   

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

   

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

   

   

***Issued By HSBC Software Development (GuangDong) Limited***