Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Delivery Lead.

Principal Responsibilities

  • Drive project delivery proactively, balancing scope, schedule, interdependencies, budget and risks
  • Assisting business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs
  • Manage the delivery of complex customer experience enhancements from design through to release
  • Input to Business Case preparation, providing context and data to underpin assumptions
  • Responsible for collaborating across multiple teams to deliver end-to-end value to customers: shape, deliver and embed
  • Brings structure and order to undefined and large-scale problems, making them easier to address and solve
  • Empower teams to collaborate and make effective decisions promoting adaptive planning, evolutionary development, early delivery and continuous improvement
  • Ensure awareness, involvement and support from key stakeholders by building strong project teams and maintaining robust communications on the project status throughout its lifecycle
  • Ensure risks and issues are identified, managed closely and remove project blockers from the team
  • Develop various project documentation to stakeholders (e.g. Project Plan, Status Report, Implementation checkpoints)
  • Participant in various governance forums, discuss, support and lead in presenting the key project progress, annual technology plan, risk, issues and escalations
  • Drive all stakeholders to deliver on time and to the required quality standards
  • Make key decisions to ensure the successful implementation of all initiatives
  • Contribute to post implementation reviews to demonstrate success and progress of projects
Requirements
  • Knowledge of Wealth Products (Stocks, Bonds, Structured Products, and FX) and related trade flows and project delivery experience
  • Strong experience of managing and implementing complex changes in banking environments
  • Proven ability to work across regions whilst maintaining a global perspective
  • Sound judgmental skills to identify and resolve problems
  • Ability to adopt a growth mindset and proactively identify and bring about change opportunities
  • Great sense of ownership and servicing mindset to ensure efficient and effective change process
  • University graduate in related disciplines or other relevant qualifications
  • Effective communication, inter-personal and negotiating skills
  • Excellent decision making and problem-solving ability

You’ll achieve more when you join HSBC. 
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.