HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of External Workforce Management Product Lead

Business: Global Procurement

Principal responsibilities

• Act as the senior leader and overall Functional product owner for Beeline systems for Procurement and support in the overall strategy.
• SME and Lead the Beeline system improvements and support the other Digital Product lead
• Support the design, delivery, and rollout of elements of the global External Workforce Management (EWM) system and continuous improvement.
• Owner of governance and EWM process and system changes. Strong experience of engaging with stakeholders across the business, with the ability to influence where necessary.
• Deep understanding of EWM systems and process. Provide strong Procurement subject matter expertise to stakeholders on vision, delivery and architecture design.
• Build a relationship of trust and influence with the IT teams and build strong relationships with vendors.
• Report on change delivery and service quality status on behalf of service line. Ensure Technology and operational risks are appropriately controlled in line with Group and business objectives.
• Manage and continually optimise workforce. Drive team engagement and cultural initiatives for the function.  Engage and develop an effective global team through town halls, communication, performance management, development plans and reward/recognition practices.
• Cultivate an environment that supports diversity and reflects the HSBC brand and values.

• Expert in External Workforce Management (EWM) system implementations, architecture and strategy. Preferably this would be within a banking environment.
• Minimum 8 years’ experience in driving change ( an efficiency within the EWM process and systems.
• Experience of implementing and owning EWM solutions end to end.
• Beeline experience would be preferred.
• Excellent working knowledge of procurement processes is essential. Track record of forming strong partnerships with external vendors and assurance of their deliverables.
• People leadership experience. Ability to drive culture change and engagement.
• Ability to communicate with senior stakeholders with gravitas. Strong communications skills, influencing and negotiation.
• Excellent written skills with ability to express complex topics and problems effectively.
• Strong risk and issue management skills. An understanding of Beeline back office functionality: Access Control, Appearance, Application Builder, Integration, Management Reporting, Notifications, Workspaces and Dashboards. Strong analytical, problem solving, and collaborative skills with the ability to implement enhancements or new applications.
• Ability to turn Business Requirements into quality technical solutions and analysis of Production System problems and in recommending workable solution. Core understanding of Agile Methodology and Change Management processes.

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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