HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Financial Services Specialist.

Principal responsibilities

Principal Accountabilities: key activities and decision making areas

Impact on the Business/Function

• Execute day-to-day operational tasks across various units (e.g., transaction processing, account maintenance, document verification) with high adaptability to shifting priorities.
• Support process standardization and assist in resolving routine operational issues. 

Customers / Stakeholders

• Support various GSC business teams that serve retail customer under HSBC WPB segment in Hong Kong.

Leadership & Teamwork

• Collaborate effectively within cross-functional teams, follow instructions, and contribute to team knowledge sharing.

Operational Effectiveness & Control:

• Adhere to risk control policies, report potential operational risks promptly, and assist in routine risk monitoring.

Management of Risk (Operational Risk / FIM requirements)

• Maintain HSBC internal control standards, including timely implementation of internal and external audit points in additions to any issues raised by external regulators.
• The jobholder will also continually reassess the operational risks associated with the job and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.
• Cognizant of Compliance and FIM.

Observation of Internal Controls (Compliance Policy / FIM requirements)

• The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulator.     

• Bachelor’s degree in Finance, Business Administration, or related field is preferred.
• Open-mind and willingness to learn and adapt in a dynamic environment.
• Proficient in core banking systems and MS Office tools.
• Strong attention to detail and ability to handle repetitive tasks with precision.
• Basic problem-solving skills for routine operational issues.     

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.