Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
IAM Technology is a global engineering and development team providing Identity and Access Management technology for HSBC. We provide and support many of the Bank’s most critical IAM infrastructure services including Active Directory, Privileged Access Management (PAM) and Access Governance. We are passionate about providing high-quality, automated, and self-service solutions to our customers. Specialist Engineers within PAM Technology work within one of three key functions - SRE, Engineering or Development, working in an Agile pod within a globally diverse team. There are opportunities to specialise in one area or rotate to build a broad range of technical skills in this diverse and exciting field.
What you’ll do
• Third party product scope; Cyberark, Delinea, HashiCorp, TPAM• Conduct root cause analysis of incidents and implement measures to prevent recurrence.• Deliver changes in accordance with guidelines, representing them in Change Advisory Board (CAB) meetings as required.• Complete tasks to maintain a stable and resilient service.• Drive continuous improvement in service health and resilience.• Provide data and documentation to internal and external auditors, including walkthroughs and reports.• Research, develop, and implement new solutions to reduce manual work and effort.• Maintain proactive relationships with multiple PAM vendors.• Foster strong relationships with business stakeholders and internal technical teams.
What you need to have to succeed in this role
• 3 years+ experience of at least one third party PAM product (Delinea, Cyberark, One Identity, or Hashicorp Vault)• 3 years+ experience of UNIX and/or Windows operating systems – build, support and maintain• Experience of data management – SQL database, data repositories such as Splunk, reporting such as Grafana and PowerBI• Experience of designing and building automation processes using Ansible Automation Platform (AAP) including creation of playbooks• Experience of managing crisis calls, troubleshooting complex issues and building root cause remediation plans• Experience of designing monitoring and alerting solutions at enterprise level (Splunk, Grafana, App Dynamics, SCOM)• Understanding and experience of technologies deployed at a large scale in a global IT enterprise• Experience of working in an Agile team – managing work in Jira and engagements in Jira Service Desk
What we offer
• Competitive salary• Annual performance-based bonus• Additional bonuses for recognition awards• Multisport card• Private medical care• Life insurance• One-time reimbursement of home office set-up (up to 800 PLN).• Corporate parties & events• CSR initiatives• Nursery discounts• Financial support with trainings and education• Social fund• Flexible working hours• Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioural test (for external candidates only)• Telephone screen (for external candidates only)• Job interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com